Systems Engineer, IT

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September 28

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John Hopkins University

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Education • Healthcare • Research

Johns Hopkins University is America's first research university, founded in 1876 with a commitment to making the world a better place through education and research. As one of the largest private employers in Maryland, it offers diverse career opportunities across various fields, including health care, education, and research. The university fosters an innovative and impactful community dedicated to making a difference on a global scale.

2 - 10 employees

Founded 1876

📚 Education

📋 Description

• Support Johns Hopkins University and Medicine for all affiliations (faculty, staff, students, administrative departments) for enterprise email and related infrastructure • Design complex infrastructure and email-related solutions that conform to institutional policies and best practices • Install, configure, and maintain complex server hardware, operating systems, and infrastructure applications on Windows and Linux • Implement and manage system backups, archives, and recovery processes • Provide complex server-level administration, monitoring, tuning, maintenance, upgrades, patches, and incident response • Develop complex scripts and automation to improve systems management and service processes • Perform complex system software upgrades including planning, testing, and coordination • Design and integrate security authorization and access control; audit user access and authorization • Generate and maintain system-specific performance, integrity, and capacity reports • Participate in project collaboration and full project lifecycle: change management, RFP development, vendor evaluation, testing, and documentation • Lead and support email-related projects: migrations, upgrades, integrations; develop documentation, diagrams, SOPs, and training for junior staff • Provide some ticket-based support and input for internal roadmap planning and infrastructure decisions

🎯 Requirements

• Bachelor's Degree • Four years related experience • Additional education may substitute for required experience; additional related experience may substitute for required education per JHU equivalency formula • In-depth knowledge of email technologies: JH Email Gateway (Cisco IronPorts), Listserv (Sympa), Microsoft Exchange • Experience with Windows and Linux server environments • Advanced skills in Automation, Cloud Migration, Directory Services, Operating Software, Scripting, Systems Analysis, Systems Configuration, Systems Design, Systems Integration, Systems Engineering • Server administration: installation, configuration, backups, upgrades, patching, monitoring, tuning, and recoveries • Ability to develop complex scripts and automation for systems management • Experience with change management, vendor evaluation/RFP processes, and project lifecycle participation • Understanding of IT security principles, access control, and authorization auditing • Ability to author documentation, diagrams, SOPs, and training materials • Pre-employment background check required • Johns Hopkins requires seasonal flu vaccine; exceptions possible for religious/medical reasons

🏖️ Benefits

• Total Rewards package supporting employees' health, life, career and retirement • Health, life, and retirement benefits (see https://hr.jhu.edu/benefits-worklife/) • Professional development and career support • Remote work (Location: Remote) • Occupational Health: required vaccinations provided at no cost