Operations Manager

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🕒 March 20

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Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• Oversee daily opening and closing procedures, ensuring all systems and facilities are ready for operation • Manage staff scheduling, attendance tracking, and shift coordination while handling call-ins, absences, and last-minute adjustments • Train, supervise, and support team members to maintain high performance standards and professional behavior • Conduct regular safety and security checks to ensure a secure and compliant work environment • Handle incident management, including addressing concerns, resolving complaints, and managing emergencies with composure and decisiveness • Oversee inventory management across all operational areas, ensuring optimal stock levels and minimal wastage • Coordinate with suppliers for ordering, deliveries, and invoice follow-up to ensure timely replenishment and quality control • Perform quality checks on received goods and maintain accurate documentation for payment processing • Manage petty cash and expense logging with meticulous attention to detail • Coordinate with external accounting and service providers for bookkeeping, compliance filings, and audit preparation • Analyze operational metrics and key performance indicators (KPIs) to identify trends and opportunities for improvement • Develop and implement process improvements to enhance efficiency and reduce operational costs • Maintain transparent communication with internal teams and external stakeholders regarding operational status and challenges • Identify and mitigate operational risks while ensuring adherence to organizational policies and regulatory requirements • Lead continuous improvement initiatives and implement best practices across all operational areas • Prepare detailed reports and presentations on operational performance for senior management • Foster a supportive and inclusive team culture that encourages collaboration and professional development

🎯 Requirements

• Proven experience in operations management within hospitality, retail, entertainment, or similar customer-facing environments • Strong people management and team leadership skills with the ability to motivate and develop staff • Excellent organizational and time management abilities with demonstrated attention to detail • Strong problem-solving skills and a solutions-driven approach to operational challenges • Proficiency in analyzing data and tracking performance metrics to drive decision-making • Excellent communication skills in English, both written and verbal • Demonstrated ability to remain calm under pressure and adapt to changing circumstances • Willingness to work flexible hours, including weekends, holidays, and peak operational periods • Onsite presence and availability as required for the role

🏖️ Benefits

• Employees can work remotely