Hungarian Customer Support

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August 3

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Job Squad

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Recruitment • B2C • Marketplace

Job Squad is an online platform that connects candidates with job opportunities across various locations and industries. They offer services in multiple languages and cater to a global audience with a special focus on customer support and business development roles. With a strong presence in numerous countries, they provide both remote and in-office job options. Job Squad’s website also emphasizes user experience, employing cookies for enhanced analytics and marketing purposes.

11 - 50 employees

🎯 Recruiter

👥 B2C

🏪 Marketplace

📋 Description

• As a customer support agent your daily tasks include: • Handling customer calls, emails, and chats, as well as providing technical support. • Adhering to rules and procedures. • Interacting with customers in a friendly and professional way. • Participating in training sessions and completing training • Collaborating with higher-level support teams and reporting known issues. • Resolving issues with difficult customers.

🎯 Requirements

• You speak and write Hungarian at a native level and you are fluent in English (B2). • Experience in customer care is a plus but not a must. • You have a basic understanding and level of computer handling skills. • Excellent problem solving skills with the capability of research and identification of the right information. • You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.

🏖️ Benefits

• Fully paid relocation package (flight reimbursement, transport from airport, 2 weeks at hotel with breakfast) • Performance bonuses • Work remote within Poland (the employer provides the necessary equipment) or work in an office in Szczecin or Lublin • Benefit package: LuxMed private medical care, MyBenefit cafeteria, life insurance • 5-week fully paid training (4-week training is Onboarding in Lublin, paid by the employer in terms of transport and accommodation) • Development opportunities (high chance to grow internally, such as team leader, quarterly)