Operations Administrator

🕒 May 29

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Logo of GoHealth Urgent Care

GoHealth Urgent Care

1001 - 5000 employees

Founded 2014

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.

📋 Description

• Responsible for coordinating, planning, organizing and executing daily operational needs • Partnering with Leadership team to support operational functions • Manages and optimizes schedules based on center coverage needs • Supports time-off requests using departmental guidelines • Ensures payroll information is accurate and collaborates with payroll team • Monitors onboarding timelines and communicates issues with all parties involved • Coordinates training/precepting shifts and orientation activities • Provides administrative support such as expense reporting and ordering supplies • Reviews patient satisfaction metrics and supports service recovery efforts

🎯 Requirements

• High School Diploma or equivalent required • 1 year of administrative experience required • Bachelor’s degree preferred • 3+ years of administrative experience preferred • 5+ years of health care experience preferred • Scheduling experience in a medical environment preferred • ECW EMR experience preferred • Previous provider liaison or medical office/group experience preferred

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development

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