Client Services Manager

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Jonas Software

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Enterprise • SaaS • B2B

Jonas Software is a prominent acquirer of vertical market software companies, with a rich history of over 20 years. The company focuses on mission-critical software solutions across various industries, aiming to provide business tools and a network for growth. Jonas Software operates under a decentralized structure, allowing acquired companies to maintain their autonomy while tapping into Jonas's extensive experience and best practices. They adhere to a 'buy & hold forever' strategy, ensuring long-term stability and a permanent home for acquired businesses. With more than 130 successful acquisitions under its belt and being part of Constellation Software, Jonas Software emphasizes preserving the legacy and culture of the companies it acquires, fostering a culture of sharing and leveraging expertise in vertical market software.

1001 - 5000 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

📋 Description

• Provide over the top, white glove customer support. • Collect, organize, format, publish and manage client content as needed. • Keep up to date on all MembersFirst provided software changes and enhancements. • Participate in the development of new client facing training materials.

🎯 Requirements

• 2-3 years of previous experience in interactive marketing, ad agency, direct marketing, membership marketing or internet industries • Proficient in HTML (raw code) and Photoshop • Working knowledge of JavaScript and CSS preferred • Strong knowledge of cross-browser, cross-platform dependencies • Strong knowledge of content publishing and/or content management systems • Strong familiarity with web information architecture standards i.e. site maps, navigation structure, and content layout and presentation • Strong familiarity with best practices in web site development, including design and usability • Knowledge of Google / Microsoft Office Applications • Excellent written and oral communication skills • Working knowledge of the Country Club Industry is strongly suggested however not mandatory

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development