Operations Associate – Test Kit

Job not on LinkedIn

🕒 July 22

🗽 New York – Remote

🗽 New York – Remote

💵 $80k - $95k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Junction

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

📚 Education

🤝 Non-profit

Education • Non-profit

Junction is a non-profit organization that runs large-scale, world-class hackathons and developer events focused on AI and technology innovation. It organizes flagship gatherings (like Junction 2025 in Espoo, Finland) that bring together engineers, designers, and business builders for intensive project-based learning, networking, and competitions with partner companies and prize pools. Junction also supports its community through pre-events, grants, volunteer programs, jobs, and online channels to connect participants and industry partners.

📋 Description

• Own the operational execution of new customer test kit launches, tracking milestones, managing dependencies, and preparing programs for go-live • Coordinate directly with customers on launch activities, open items, and operational requirements • Partner with laboratory providers, fulfillment partners, and internal teams to coordinate workflows • Own post-launch monitoring of test kit programs and identify operational issues or opportunities • Monitor inventory availability, fulfillment accuracy, shipping timelines, sample processing, turnaround times, and customer experience metrics • Investigate operational issues, identify root causes, and drive resolution with laboratory and 3PL partners • Maintain operational dashboards, trackers, and reporting on program health and performance • Identify recurring issues and help implement process improvements • Build relationships with customers, laboratory partners, and fulfillment providers • Document workflows, processes, and best practices

🎯 Requirements

• 3+ years of experience in operations, healthcare operations, logistics, supply chain, customer operations, implementation, or similar • Ability to drive work to completion without constant direction • Experience coordinating launches, implementations, or operational programs • Ability to investigate root causes and coordinate resolution • Comfortable communicating with customers, laboratories, fulfillment providers, and internal teams • Comfortable using spreadsheets, dashboards, and metrics • Experience improving workflows, documentation, or systems • Healthcare, diagnostics, lab operations, or at-home testing experience is a plus • Experience with labs, diagnostics, or healthcare operations is nice to have • Experience supporting at-home testing or medical device programs is nice to have • Experience with 3PL providers is nice to have • Experience managing customer implementations or launches is nice to have • Familiarity with Looker, Tableau, or similar is nice to have • Must be physically based in the GMT or EST timezones • Must be physically based in the NYC metro area • Must not require visa sponsorship

🏖️ Benefits

• Equity (extended exercise post 2 years of employment) • Company and team offsites • Monthly learning budget of $150 for personal development and productivity • $100 monthly wellness budget • Flexible, remote-first working • $1K for home office equipment • Coworking budget • 36 days paid time off (including bank holidays) • Premium healthcare coverage • 4% monthly contribution to pension/401k • Yearly blood test on us • Enhanced parental, foster, and adoption leave