User Researcher, Public

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Deliver actionable insights that help define the right service experiences and focus them on user needs • Advocate for user needs based design, design thinking and service design • Create exemplary digital services as part of the Experience Design capability

🎯 Requirements

• Understands the difference between requirements and user need and how they drive choice of research method • Excellent knowledge of qualitative research methods • Sound knowledge of quantitative research methods • Can design and write research plans, working with recruitment agencies or client insight teams (where appropriate) • Ensures that research and testing plans work with wider project strategy • Ability to conduct interviews with a clear understanding of empathy • Comfortable producing reports and presenting findings, as well as making recommendations • Sound commercial awareness • Works with wider project team to establish value of User Research

🏖️ Benefits

• Health insurance • Professional development opportunities