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Property Compliance Team Lead

Job not on LinkedIn

πŸ•’ 6 days ago

πŸ‡¬πŸ‡§ United Kingdom – Remote

πŸ’΅ Β£35k - Β£45k / year

⏰ Full Time

🟠 Senior

πŸš” Compliance

πŸ‘» Ghost score 0%

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Logo of Kamma

Kamma

11 - 50 employees

Founded 2015

☁️ SaaS

🏠 Real Estate

πŸ“‹ Compliance

πŸ’° $4.6M Venture Round - Kamma on 2023-08

SaaS β€’ Real Estate β€’ Compliance

<Kamma> is a UK-focused property-licensing software platform that helps letting agents, landlords, and property professionals manage and stay compliant with ever-changing local licensing schemes. It provides real-time portfolio monitoring, automated licence checks and reports, end-to-end application services, CRM integrations, and an API to streamline workflows and reduce the risk of fines and enforcement actions.

πŸ“‹ Description

β€’ Manage and support the Licensing Applications team β€’ Lead daily and weekly stand-ups to track progress, share updates, and unblock issues β€’ Train new and existing team members on application processes, council-specific requirements, and best practice β€’ Escalate complex or high-risk cases and coach the team through resolution β€’ Complete online property licence application forms for selective, additional, and HMO licences β€’ Upload and organise documentation in Airtable, HubSpot, or Google Drive β€’ Track application progress and submit completed applications to relevant council portals β€’ Perform quality assurance of application submissions β€’ Build and maintain knowledge of application requirements, forms, and processes across UK local authorities β€’ Keep the team knowledge base and internal guidance up to date β€’ Partner with the Licensing Product Manager to streamline the application process β€’ Identify automation and workflow improvement opportunities β€’ Feed operational insights into product and process improvements β€’ Design and run an audit process to ensure application accuracy and compliance β€’ Review application samples, provide feedback, and identify trends β€’ Maintain and improve quality-control checklists, KPIs, and team standards β€’ Build relationships with letting agents and landlords and handle complex or sensitive queries β€’ Liaise with council officers on escalated or unusual cases β€’ Maintain accurate application logs β€’ Report team performance, application volumes, and audit outcomes to senior stakeholders

🎯 Requirements

β€’ Proven experience managing or leading a team, ideally within operations, compliance, or a similar administrative function β€’ Exceptional attention to detail and a rigorous approach to accuracy and quality control β€’ Strong working knowledge of, or ability to quickly learn, property licensing and local authority application processes β€’ Excellent relationship-building skills, with confidence engaging directly with letting agents, landlords, and council officers β€’ Experience designing or improving processes and workflows β€’ Strong written and verbal communication skills β€’ Comfortable working independently and managing multiple priorities across a team β€’ Experience within property licensing, lettings, property management, or housing compliance is desirable β€’ Experience working with UK local authorities, particularly web portals and public-facing interfaces, is desirable β€’ Familiarity with Google Workspace is desirable β€’ Experience running audits or quality assurance processes is desirable β€’ Experience partnering with product teams to shape process or tooling improvements is desirable

πŸ–οΈ Benefits

β€’ 25 days holiday, which increases with tenure β€’ Christmas period closure β€’ 2 charity days per year β€’ 20 days of Work from Anywhere β€’ Pension scheme β€’ Health insurance β€’ Cycle-to-work scheme β€’ Share options β€’ Book allowance β€’ Home office budget β€’ Curiosity budget β€’ Equity

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