Peer Success Manager

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kaseya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Present and guide partners through logistics-specific onboarding calls • Ensure partners attend all calls and complete associated action items • Prepare partners to participate in their peer group (Pod) • Hand partners over to their Program Manager • Guide and present new partners through one-on-one meetings • Train partners on peer systems and processes • Set expectations regarding peer participation and program success • Maintain knowledge of the program as it scales • Aid the Program Management team when necessary • Travel to quarterly meetings and network with partners • Provide logistical assistance

🎯 Requirements

• Excellent communication skills • Enthusiastic team player • Ability to present and guide partners through onboarding calls • Ability to train partners on peer systems and processes • Ability to set expectations for partners and program success • Ability to maintain knowledge of a scaling program • Ability to provide logistical assistance • Willingness/ability to travel to quarterly meetings • Education is optional

🏖️ Benefits

• Travel to quarterly meetings • Equal employment opportunity protections