Process Improvement Analyst

🕒 5 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Kaseya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Process Analysis & Mapping: Analyze, document, and assess end‑to‑end supply chain and manufacturing processes, identifying inefficiencies, risks, and opportunities for optimization. • Process & Technology Enablement: Lead initiatives to improve supply chain operations through technology adoption, ERP optimization, and process redesign, ensuring solutions are scalable, repeatable, and aligned with best practices. • ERP & Systems Collaboration: Partner with business and IT teams to design and improve processes within ERP systems (Oracle preferred), ensuring configurations support operational needs and industry standards in a manufacturing environment. • Policy, SOP & Work Instruction Development: Develop, standardize, and maintain policies, Standard Operating Procedures (SOPs), and work instructions to drive consistency, compliance, and operational clarity. • Continuous Improvement: Identify and implement continuous improvement opportunities that enhance efficiency, quality, and cycle times across supply chain and manufacturing operations. • Project & Initiative Support: Support cross‑functional initiatives by providing supply chain process expertise, ensuring system and process changes align with business objectives. • Controls & Compliance: Identify, document, and embed process controls to mitigate risk and support compliance with internal and external requirements. • Change Management & Training: Lead process change communication and training efforts to drive adoption and ensure stakeholders understand new ways of working.

🎯 Requirements

• Bachelor’s degree in Business Administration, Supply Chain, Industrial Engineering, or a related field. • 3–5+ years of experience in process improvement or supply chain operations, preferably within a hardware manufacturing environment. • Subject matter expertise in manufacturing supply chain processes, ideally supporting hardware or IT server manufacturing. • Hands-on experience with ERP systems, preferably Oracle (NetSuite experience a plus), within a manufacturing or supply chain context. • Strong analytical skills with experience using process mapping tools such as Visio or Lucidchart.

🏖️ Benefits

• Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.