Kata.ai
Artificial Intelligence • SaaS • B2B
Kata. ai is an innovative company specializing in conversational AI solutions to enhance customer interactions. Their platform offers a comprehensive suite of tools, including WhatsApp Marketing, automated customer service, and recruitment solutions, powered by AI to optimize engagement across multiple channels. Focused on industries such as telecommunications, healthcare, retail, and financial services, their offerings range from voice-to-text and text-to-voice APIs to business dashboards that streamline the management of customer experiences. With a strong emphasis on using AI for personalized marketing campaigns and customer satisfaction, Kata. ai supports over 200 companies in optimizing their operations through conversational AI technology.
51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Non Equity Assistance on 2018-02
Senior Product Manager – AI Voice Agent
Job not on LinkedIn
October 3
Kata.ai
Artificial Intelligence • SaaS • B2B
Kata. ai is an innovative company specializing in conversational AI solutions to enhance customer interactions. Their platform offers a comprehensive suite of tools, including WhatsApp Marketing, automated customer service, and recruitment solutions, powered by AI to optimize engagement across multiple channels. Focused on industries such as telecommunications, healthcare, retail, and financial services, their offerings range from voice-to-text and text-to-voice APIs to business dashboards that streamline the management of customer experiences. With a strong emphasis on using AI for personalized marketing campaigns and customer satisfaction, Kata. ai supports over 200 companies in optimizing their operations through conversational AI technology.
51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 Non Equity Assistance on 2018-02
📋 Description
• Define the product vision, strategy, and roadmap for the AI Voice Agent in the Arabic market • Drive end-to-end product development lifecycle: from discovery and requirements gathering to launch and continuous improvement • Collaborate closely with engineering, design, research, and operations teams to deliver seamless user experiences • Translate business requirements into clear product specifications with a strong emphasis on usability, accessibility, and cultural nuance • Ensure the AI Voice Agent meets enterprise-grade scalability, reliability, and compliance standards • Work directly with enterprise clients and stakeholders to align the product with their needs and expectations • Monitor KPIs, user feedback, and performance metrics to inform data-driven decisions • Represent the product internally and externally, ensuring strategic alignment with broader company goals
🎯 Requirements
• 5+ years of product management experience in software or technology companies • Proven track record in AI, conversational agents, or digital product ecosystems ; direct experience in building AI Agents is required • Experience in building Voice Agents (voicebots, IVR, telephony, or speech interfaces) is a strong plus • Solid background in User Experience (UX) design principles and user-centric product development • Strong technical acumen with the ability to work on products involving complex technical architecture (cloud, APIs, integrations, NLP, etc.) • Exceptional communication skills: fluent English (spoken and written) • Comfortable engaging with enterprise stakeholders, including C-level executives • Demonstrated ability to manage cross-functional teams in a global and multicultural context • Active passport and willingness to relocate to the GCC / Middle East region • Strong problem-solving skills, attention to detail, and a growth mindset.
🏖️ Benefits
• Flexible working hour for our employees • Learning experience in Conversational AI Industry
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