Technical Enablement Manager

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Keepit

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

☁️ SaaS

🏢 Enterprise

🔒 Cybersecurity

SaaS • Enterprise • Cybersecurity

Keepit is a company that fosters a dynamic and innovative work environment focused on software development and product management. The company is committed to employee growth, professional development, and maintaining a vibrant workplace culture. With numerous global locations, Keepit actively seeks to hire talent that aligns with their entrepreneurial and collaborative ethos. The company places a strong emphasis on data protection and privacy, ensuring compliance with regulations such as GDPR, and has established comprehensive policies for handling personal data. Keepit offers a broad range of job opportunities across various departments and promotes a balanced work-life culture with various employee benefits and wellness activities.

📋 Description

• Build structured enablement frameworks for technical onboarding and ongoing skills reinforcement. • Develop modular toolkits, playbooks, and best-practice guides tailored to technical roles. • Design and deliver technical training and coaching sessions (live and virtual). • Own and evolve a technical readiness framework, defining what 'demo-ready' and 'technically proficient' look like at each level. • Own technical enablement content strategy Partner with Product and Engineering to translate Keepit concepts into clear, actionable learning. • Manage and evolve the Knowledge Management System (KMS) for technical audiences. • Work with the Product and Designer Teams to build and maintain the canned demos. • Transform content such as scripts, product notes, and subject-matter expertise into well-structured, visually engaging learning experiences (e-learning modules, interactive guides, and video). • Collaborate with Solutions Engineering, Enterprise Customer Experience, and Partner Enablement to align programs with GTM priorities. • Act as the technical enablement liaison in product launches, ensuring readiness across internal and external stakeholders. • Define KPIs and success metrics for technical enablement initiatives (ramp time, demo readiness, win rate contribution, time-to-value). • Use data-driven insights to iterate and improve enablement programs. • Champion the adoption of AI tools, coaching assistants, knowledge-base AI tools, content generation, to scale enablement. • Stay ahead of emerging tools and bring best practices into Keepit's enablement practice. • Apply enablement best practices and adult-learning principles to continuously raise the quality and effectiveness of programs, and champion a strong enablement culture across the GTM organisation.

🎯 Requirements

• 3+ years in a technical enablement, sales enablement, or instructional-design role at a SaaS or enterprise-software company, with proven expertise in instructional design and adult-learning principles. • Instructional-design knowledge (curriculum design, learning-experience design) and hands-on skill with e-learning authoring tools (e.g., Articulate 360, Rise, Camtasia) • Deep enablement expertise that complements a technically strong team, bringing modern learning methodologies, fresh ideas, and an outside-in perspective on how best-in-class enablement is done. • Strong technical fluency with cloud/SaaS concepts (data protection, backup/DR, Microsoft 365, Entra ID, or equivalent). • Data-driven mindset, you define KPIs, measure outcomes, and present results to leadership. • Excellent facilitation, stakeholder management, and communication skills. • AI fluency. • Familiarity with enablement/LMS tools (Nice-to-haves) • Experience with data protection, backup, cybersecurity, or Microsoft/Google cloud ecosystems (Nice-to-haves) • Experience building certification programs and influencing GTM leadership (Nice-to-haves) • Relevant certifications (Nice-to-haves)

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities