Keyvoto
eCommerce • Retail • SaaS
Keyvoto is an innovative platform that revolutionizes product data management for brands and retailers. It serves as a centralized hub enabling users to create, manage, and distribute product information across various channels. Keyvoto enhances collaboration, improves customer experience, and maximizes sales opportunities through features like data validation, enrichment, and real-time insights. The platform offers tailored solutions for product information management, automated commerce insights, and multi-language editing, all designed to streamline processes and keep businesses competitive in the digital landscape.
11 - 50 employees
🛍️ eCommerce
🛒 Retail
☁️ SaaS
Entry-Level Customer Care Specialist
Job not on LinkedIn
September 16
Keyvoto
eCommerce • Retail • SaaS
Keyvoto is an innovative platform that revolutionizes product data management for brands and retailers. It serves as a centralized hub enabling users to create, manage, and distribute product information across various channels. Keyvoto enhances collaboration, improves customer experience, and maximizes sales opportunities through features like data validation, enrichment, and real-time insights. The platform offers tailored solutions for product information management, automated commerce insights, and multi-language editing, all designed to streamline processes and keep businesses competitive in the digital landscape.
11 - 50 employees
🛍️ eCommerce
🛒 Retail
☁️ SaaS
📋 Description
• Supporting B2B partners via e-mail, phone, and chat • Following a structured daily workflow and ensuring timely reporting of assigned tasks • Organizing and prioritizing responsibilities with independence and accountability • Collaborating with internal teams to resolve issues and provide effective solutions • Using customer and partner feedback to suggest improvements in processes and services • Communicate professionally with customers and partners across multiple channels • Complete daily reporting tasks with accuracy and consistency • Work independently while effectively managing priorities and deadlines • Contribute to partner satisfaction and smooth operations • Keep accurate and well-structured records related to ongoing tasks
🎯 Requirements
• Strong organizational and time management skills • Critical thinking and ability to take initiative when needed • Computer skills and the ability to use MS Office equipment • Good command of both written and spoken English • Proactive, detail-oriented, and able to manage recurring daily tasks with consistency • Ability to work independently while accepting guidance when required • Nice to have: Previous experience in Customer Support or Operations • Nice to have: Experience in collecting and reporting data, following structured daily processes
🏖️ Benefits
• Remote work flexibility • Career development opportunities in a fast-growing tech company • Supportive and open work environment • Growth potential as the team and company expand • Work-life balance
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