General Manager

Job not on LinkedIn

Yesterday

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $57.5k - $60k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

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KidStrong

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Education • Wellness • Sports

KidStrong is a science-based children's training program and franchise that offers weekly 45-minute classes, camps, and parties focused on whole-child development. Their curriculum combines physical activities, games, and mental challenges designed by child development experts to build confidence, social skills, character, and physical coordination in children up to about age 11. KidStrong operates consumer-facing centers with certified coaches, emphasizes parent involvement, and markets franchise opportunities and locations.

11 - 50 employees

Founded 2015

📚 Education

🧘 Wellness

⚽ Sports

📋 Description

• Understand the center’s key KPIs and financials to make informed and responsible business decisions • Build and maintain relationships with KidStrong families that align with our core values and provide exceptional customer service • Oversee center-level initiatives i.e. center maintenance, training, brand consistency, etc. • Daily, Weekly, and Monthly cleaning and maintenance of the center • Delegate center tasks amongst the center team to ensure consistent execution • Manage center-level employee issues and manage appropriate documentation • Set and communicate coach schedules using appropriate scheduling and communication platforms • Schedule, promote, and sell KidStrong events, such as camps and parties, to maximize center profitability • Maintain flawless lead management by conducting call drives to new and existing leads in the Center’s CRM tool • Responsible for sales, as well as delegating responsibilities to the center staff team • Finalize sales and bookings that are generated through online self-sign-up flow • Source and attend local events to increase brand awareness, and drive incremental leads and memberships • Foster a coaching culture - see something, say something • Continuously assess and document Coaches based on the KidStrong Coach DNA profile and class quality • Recruit, screen, interview, onboard, manage, train, and evaluate coaching candidates • Ensure candidates complete all paperwork to comply with company policy and law • Lead coaching candidates through the training process and required evaluations • Manage and support the ongoing professional development of staff through LearnUpon • Lead Center level staff meetings focused on - development, productivity, programming, and product • Communicate professionally with co-workers in Slack and Email, including periodic checks of messages when not in centers • Attend weekly leadership meetings • Coach students by delivering an evolving curriculum that focuses on Brain, Physical, and Character development for ages ranging from walking to 11 years old approximately as required by business demands • Create positive interactions with students and families before, during, and after class • Understand the “why” behind the KidStrong curriculum and be able to clearly and concisely communicate it • Demonstrate and manage the implementation of various programming and curriculum elements • Use the KS Coaches App to record and provide data (attendance, awards, etc.) • Must be able to work in a physically intensive environment - coaches may cover multiple miles in a shift moving through class, lifting and repeatedly moving equipment up to 25 pounds in weight • Lead monthly center staff meetings focused on culture, development, product, and performance • Approximately 3-5 coaching hours per week

🎯 Requirements

• An athletic and/or coaching background with experience working with or coaching kids ages 15 months - 11 years old • Achieve Coach Certification through the HQ Training and Certification team • Complete training through LearnUpon as required by the HQ Training and Certification team • Comfortable speaking to parents/guardians regarding a variety of topics • Prior experience as a pediatric OT/PT is a plus, but not required • Previous experience in management is required • Practical work experience with Google and Microsoft platforms • Previous experience with systems and platforms such as ZenPlanner, LearnUpon, CareerPlug, ADP, and FranConnect is preferred but not required • Intermediate knowledge of physiology, exercise techniques, and body mechanics • 1 to 3 years of sales experience • Previous experience with platforms such as Podium, GloFox, LearnUpon and CareerPlug is preferred but not required • CPR certified.

🏖️ Benefits

• Bonus based on performance • Paid time off • Training & development