Account Manager

Job not on LinkedIn

August 8

Apply Now

Receive Emails with Similar Jobs

Kinsta

WebsiteLinkedInAll Job Openings

SaaS • Web 3 • Cloud Computing

Kinsta is a managed WordPress hosting provider offering fast, secure, and feature-rich hosting solutions for businesses, agencies, small businesses, wooCommerce stores, non-profit organizations, and web applications. Kinsta is known for using Google Cloud's fastest servers, providing global CDN coverage, and ensuring top-tier security with SOC 2 compliance and DDoS protection. The platform offers a variety of tools such as automated backups, application performance monitoring, and image optimization to enhance website performance and security. Kinsta supports its users with expert-level customer service available 24/7/365, making it a preferred choice for over 120,000 businesses and brands worldwide. It also incorporates innovations like edge caching and continuous MySQL optimization to ensure optimal site speed and performance.

51 - 200 employees

Founded 2013

☁️ SaaS

🌐 Web 3

📋 Description

• Kinsta is a modern cloud hosting company, with a growing club of 25,000+ customers including startups, universities and Fortune 500 firms. • We're motivated by excellent quality, and proud to have received a 97% satisfaction rating from our customers. • That's because, to us, each day is a chance to grow. • As a team, we continuously inspire each other to learn new and better ways to make an impact. • We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first. • We are looking for a motivated Account Manager in the EMEA region who will be responsible for managing existing client accounts and generating additional revenue by working with customers on upselling, cross-selling, and retention. • This is a post-sale, client-facing role, and the Account Manager is a quota-carrying contributor. • Account managers will work with a dedicated group of clients (known as their book of business) for the entirety of the client's time at Kinsta to help achieve the client’s goals and represent Kinsta in non-technical support customer interactions. • Account managers are also tasked with retaining the client’s business and growing these accounts through upsells and cross-sells. • An ideal candidate is someone who is proactive and has a knack for building relationships. Also, someone who is tech-savvy, process-driven, and loves the thrill of seeking out additional revenue and closing deals!

🎯 Requirements

• A minimum of 2-3 years of previous SaaS Sales or Account Management experience • Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail. • Experience up-selling, cross-selling and renegotiation contracts • Tech-savvy, with a strong interest in technology. • Near-native proficiency in English and exceptional writing skills. • Exceptional communication and interpersonal skills. • Bonus if you have: Prior knowledge of the hosting industry.

🏖️ Benefits

• Flexible and remote-first environment. • Annual remote expense budget. • Flexible PTO. • Paid parental leave. • Annual professional development budget: available after one year with Kinsta. • Sabbatical: available after three years with Kinsta (and every three years thereafter). • Location-specific healthcare benefits (includes vision and dental) for employees hired in the USA, UK and Hungary. • Pension plan for employees hired in the UK, and 401k contributions for employees hired in the USA.