Head of CRO

🔥 2 hours ago

🌐 United States, United Kingdom, +3 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇩🇪 Germany – Remote 🇳🇱 Netherlands – Remote 🇪🇸 Spain – Remote

🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

💵 $48k - $72k / year

⏰ Full Time

🔴 Lead

📊 Conversion Rate Optimizer (CRO)

👻 Ghost score 0%

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KittySpout

WebsiteLinkedInAll Job Openings

2 - 10 employees

🛍️ eCommerce

👥 B2C

🛒 Retail

eCommerce • B2C • Retail

KittySpout is a direct-to-consumer pet product brand and online retailer focused on cat hydration and related accessories. The company sells cat water fountains (including wireless and stainless-steel models), replacement filters that claim to remove impurities, anti-splash mats, feeders, toys, supplements, and other accessories. Its website and marketing reference seasonal promotions, a VIP Cat Club, social channels, referral programs, and content such as a blog—indicating an e-commerce retail business model targeting cat owners.

📋 Description

• Own every conversion test across KittySpout and DoggySpout websites, landing pages, paid-acquisition funnels, on-site offers, and post-purchase upsells • Set the CRO strategy and maintain a ranked test backlog based on expected impact • Build, test, and launch paid-acquisition funnels, landing pages, on-site offers, and post-purchase upsells • Brief developers and designers and QA test variants, including tracking, pricing, discount codes, and mobile and desktop experiences • Launch tests weekly, evaluate results honestly, and ship winning variants • Drive measurable improvements in conversion rate, average order value, and revenue per visitor • Monitor conversion performance and identify and escalate conversion drops the same day • Manage the CRO agency’s test list, targets, and results • Decide with the Head of Growth when CRO work should move in-house • Report CRO KPIs weekly and run the weekly CRO & Funnels meeting • Use tools including Intelligems, Shopify, Northbeam, AfterSell, and Microsoft Clarity to measure and improve performance

🎯 Requirements

• 3–4+ years running CRO programs for Shopify DTC brands • Fluent in English • Proven record of tests and funnels lifting CVR, AOV, or RPV, with supporting data • Experience building and testing paid-acquisition funnels and landing pages • Deep hands-on Intelligems experience • Experience with AfterSell or similar, Microsoft Clarity, and Shopify analytics • Ability to set up and QA tests independently • Experience briefing developers and designers • Experience managing a CRO agency • Ability to write clear hypotheses, size tests properly, and call results using an agreed significance rule • Understanding of how bundles, discounts, subscriptions, and upsells affect conversion, AOV, and margin • Willingness to work overtime or weekends when needed • Excellent cultural fit aligned with the company’s stated values • Excitement to work closely with the founder and help scale the company • Subscription or pet brand experience is a bonus

🏖️ Benefits

• Fully remote work • Full-time employment • Opportunity to work directly with the founder • Significant impact on a fast-growing company • Opportunity to help scale the company to $100M+ • Hands-on role with a lean, senior team • Fast-moving, low-politics work environment

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