Operations Intern

November 21

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Kiva

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B2B • SaaS • Compliance

Kiva is an organization that offers solutions for managing website cookies and privacy settings, enhancing site navigation, analyzing site usage, and assisting in marketing efforts. Kiva respects user privacy and allows users to customize their cookie preferences, making sure the user experience is as personalized and seamless as possible without compromising on privacy. Their services are designed to help websites improve performance and provide targeted advertising through the management of cookie data.

51 - 200 employees

Founded 2005

🤝 B2B

☁️ SaaS

📋 Compliance

📋 Description

• Screening and approving loan applications alongside our review team. • Supporting borrowers via text and phone calls throughout their fundraising campaign. • Managing delinquency of borrowers and establishing action plans to work with borrowers to get them back on track. • Piloting process and infrastructure improvements to our operations. • Collaborating with our U.S. Partnerships colleagues to improve the Kiva U.S. partner experience. • Taking on additional special cross-functional projects aimed at increasing the value entrepreneurs receive from Kiva. • Collecting, synthesizing, and implementing internal and external changes based on feedback from Kiva U.S. loan applicants, borrowers, and partners alike. • Sourcing Kiva U.S. borrower stories and supporting cross-functional Kiva U.S. impact storytelling initiatives. • Improving training materials and resources for Capital Access Managers

🎯 Requirements

• At least 21 years of age or older by January 13, 2026 • Able to commit to the full 6-month term • Strong critical thinking, with an eye for detail and ownership of your work • Enjoys problem-solving and relationship-building • Strong written and verbal communication • Highly proactive and able to work independently • Highly organized individual with an aptitude for working in a start-up environment. • Intermediate skills in Google Docs, Word, Excel, and PowerPoint

🏖️ Benefits

• Professional development and skills workshops • Access to Kiva’s network of Kiva Fellowship and Internship Alumni • Optional participation in Kiva’s Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats • References are gladly given for successful participants