Business Systems Analyst – Contract to Hire

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4 days ago

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Knights of Columbus

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Non-profit • Charity • Finance

Knights of Columbus is the largest Catholic fraternal organization founded in 1882 that promotes charity, unity, fraternity, and patriotism while providing member-focused services including life insurance, investments, and extensive charitable programs. It operates globally with over 2 million members, significant philanthropic activity, and a major insurance and financial services arm with substantial assets under management and high financial-strength ratings.

1001 - 5000 employees

Founded 1882

🤝 Non-profit

🤲 Charity

💸 Finance

📋 Description

• Solicit, understand, and document business requirements, processes and workflows • Gather, compile, synthesize and document requirements via stakeholder interviews • Conduct data gathering and analysis to develop business requirements, priorities and recommended implementation timelines • Evaluate existing business processes to anticipate needs and uncover inefficiencies • Collaborate and communicate with business stakeholders, functional and technical teams • Conduct gap analysis between current applications and customer requirements • Perform data mapping, cleansing, and data analysis to support solution design and decision making • Prepare and deliver CRM/system demos/prototypes to business stakeholders • Analyze and verify requirements for completeness, consistency, feasibility, and alignment with organizational standards • Support testing activities (UAT, regression, integration) • Triage and analyze incidents and problems, providing clear documentation of findings.

🎯 Requirements

• Minimum 2+ year experience working with and implementing Dynamics 365 CRM or equivalent technologies, including modules such as Sales, Service and Marketing • Strong understanding of Customer Relationship Management processes and principles • Ability to conduct business process analysis and translate requirements into functional specifications • Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development • Strong analytical, problem solving, data analysis and presentation skills • Ability to handle multiple tasks concurrently • Proven stakeholder management skills with the ability to influence stakeholders and work closely with them to determine acceptable solutions • Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus. • BS or BA with emphasis in computer science, information systems or business administration • Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis Professions (CBAP) preferred.

🏖️ Benefits

• Charity is at the core of our missions: our profits are donated to help those in need and to support our faith. • Supporting the pro-life cause by contributing to the March for Life and pregnancy resource centers. • Promoting a community of professionals dedicated to professional growth and purpose-driven work.