Associate Director, Content Strategy

November 25

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Knotch

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SaaS • Artificial Intelligence • B2B

Knotch is an AI-powered content intelligence and optimization platform that helps brands measure, diagnose, and improve content performance across their websites and customer journeys. Knotch One offers site-wide content audits, engagement and sentiment analytics, conversion and journey tracking, surveys, and AI-driven content optimization, generation, versioning, and playbooks for SEO and LLM discoverability. The company also provides managed AI services (AgentC) and tools for repurposing, testing, and scaling high-performing content tailored to a brand’s voice.

51 - 200 employees

Founded 2013

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

📋 Description

• Partner with Knotch clients to ensure strategic foundations are in place to drive measurable impact. • Work independently and collaboratively to answer key strategic questions and develop content strategies. • Craft data-informed content strategies for enterprise clients, aligning content with audience needs and brand priorities. • Identify optimal strategy through analysis of audience intent and brand purpose. • Document and operationalize content strategies that connect to the customer journey. • Determine content operations centralization and needed capabilities. • Establish learning agendas and testing plans to measure content success. • Prioritize content topics and formats across various channels.

🎯 Requirements

• 7+ years of experience in a content-first or client service environment • Developed content strategies across paid, owned, and earned channels • Strong storytelling and communication skills • Highly collaborative with creative, data, and client teams. • Professional portfolio showcasing ability to build and execute content strategies. • Skilled in time management to deliver multiple projects concurrently • Excellent creative judgment

🏖️ Benefits

• Health insurance • Equal opportunity employer • Flexible work arrangements