Skills Coach – Service Designer Level 6 Apprenticeship

Job not on LinkedIn

🔥 1 minute ago

🇬🇧 United Kingdom – Remote

💵 £37.5k / year

⏰ Full Time

⚪️ Entry-level

✍️ Designer

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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KnowledgeBrief

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

Education

KnowledgeBrief is a provider of leadership and management training, specializing in developing individuals into effective leaders. They offer a range of courses and apprenticeships geared towards enhancing leadership skills at all levels, from new team leaders to senior strategic leaders. Their offerings include Chartered Management Institute (CMI) accredited apprenticeships and qualifications. KnowledgeBrief also offers personalized coaching and resources for individuals and organizations, aimed at increasing capability, performance, and staff retention. Their learning platform provides an engaging and effective learning experience, adapted to meet the specific needs and goals of businesses and individuals.

📋 Description

• Provide personalised coaching, feedback and motivation to a cohort of adult learners • Create individual learning plans connecting on-the-job and off-the-job learning, with involvement from learners’ line managers • Hold monthly one-to-one coaching sessions of at least 30 minutes • Conduct tripartite progress reviews with learners and line managers every 6–8 weeks • Develop and deliver subject-specific learning resources, group workshops and webinars • Track progress, set SMART goals and prepare learners for end-point assessment • Identify learners at risk of falling behind or disengaging and agree tailored interventions • Support learners returning from breaks in learning and those facing delays to complete • Maintain accurate learner records on the day of each interaction • Monitor off-the-job learning requirements and deliver against agreed quality and performance targets • Refer learners for functional skills support where needed • Contribute to standardisation meetings and work with curriculum colleagues to keep learning relevant and effective • Work with learners, line managers and colleagues across curriculum and delivery to support engagement, timely progress and successful completion

🎯 Requirements

• Experience delivering training, teaching or structured learning in service design or a closely related UX field, with evidence of supporting learners to apply their learning in practice • A relevant qualification at Level 6 or above in service design or a closely related field • Demonstrable expertise in service design or a closely related UX discipline, with the ability to coach learners and assess their work at Level 6 • Strong theoretical and practical knowledge of service design methods, including user-centred design, research and insight, journey mapping, service blueprints, prototyping, testing and stakeholder collaboration • Ability to manage a learner caseload, plan individual learning, provide constructive feedback, monitor progress and maintain accurate records • GCSE English and Mathematics at grades A*–C or 9–4, or equivalent qualifications • Experience delivering the Service Designer Level 6 apprenticeship • Strong theoretical and practical knowledge of leadership principles, with the ability to relate these to learners’ work • Experience coaching or mentoring senior management professionals • A teaching qualification, relevant professional body membership, or qualifications in learning, assessment or internal verification • Commitment to safeguarding and promoting the welfare of learners • Successful completion of pre-employment checks, including right to work, references, and DBS checks where appropriate

🏖️ Benefits

• 5.6 weeks’ annual leave plus bank holidays • Access to our Employee Assistance Programme and wellbeing support • Two-week company closure over Christmas and New Year • A remote-first environment with opportunities to connect in person • Opportunities to contribute to cross-team projects and organisational growth • Dedicated monthly CPD time to support your development (on successful probation pass) • Company sick pay (on successful probation pass) • Opportunities to undertake a chartered management qualification (on successful probation pass)