Senior Platform Product Manager

🕒 June 1

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Koalafi

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

💳 Fintech

💰 Debt Financing on 2022-08

Finance • Fintech

Koalafi is a company that provides non-prime financing solutions, allowing more customers to make crucial purchases with convenience and support. By offering lease-to-own and second-look financing options, Koalafi enables retailers to accommodate a wider range of credit scores, helping close the financing gap for up to 47% of U. S. adults who don't qualify for traditional financing. Their services report payment activity to credit bureaus, thus helping customers build credit while making purchases easier and more affordable. Koalafi's data-driven applications ensure quick and confident customer approvals, supporting retailers in increasing conversions and consumer loyalty.

📋 Description

• Own and drive the roadmap for the Shared Tech platform • Lead prioritization and facilitate thoughtful tradeoffs with engineering and product stakeholders, balancing developer velocity, reliability, and long-term platform health • Align engineering leads and product teams on what platform investments matter most and why • Lead ongoing discovery with internal engineering teams to surface needs, blockers, and gaps, then translate them into cohesive, reusable platform capabilities • Partner continuously with engineering to define the what and the why, while empowering the team to determine the how • Maintain a prioritized backlog with crisp epics and stories, clear acceptance criteria, and measurable outcomes • Define success metrics and measurement plans • Event Bus - own the strategy and roadmap for Koalafi's internal event infrastructure; ensure it is reliable, well-documented, and easy for product teams to adopt and extend • Communications Gateway - own the platform that routes and delivers consumer and merchant communications across channels; ensure it is scalable, auditable, and supports the needs of product teams without requiring bespoke solutions • Modernization Priorities - partner with engineering to identify, scope, and sequence the highest-impact investments in platform modernization; create the clarity needed for teams to migrate off legacy systems safely and incrementally • Drive operational excellence by treating performance, reliability, observability, and auditability as foundational requirements • Partner closely with the Shared Tech Lead to set direction, make tradeoffs, and deliver high-quality platform improvements • Conduct ongoing discovery with internal engineering and product teams to understand pain points, integration needs, and unmet gaps • Collaborate with teams across Consumer, Merchant, Credit, and Operations to understand how shared platform capabilities support their roadmaps and where they fall short • Partner with Security and Compliance to ensure platform services meet the company's regulatory and security requirements • Build internal communication practices around platform changes, adoption guides, migration timelines, and deprecation notices, so teams can plan around platform evolution

🎯 Requirements

• 5+ years of product management experience with a focus on building and shipping technical, platform, or shared-services products • Strong systems thinker with enough technical fluency to earn engineers' trust, translate their needs into a roadmap, and make sound tradeoffs between short-term wins and long-term platform health • Demonstrated ability to lead and influence cross-functional teams toward a common goal without direct authority, with excellent written and verbal communication across technical and non-technical audiences • Comfortable operating in ambiguous environments - able to create structure, clarity, and momentum where none exists • Experience using data and instrumentation to inform prioritization and evaluate the success of platform investments • Strong passion for AI and LLMs and their potential to unlock efficiencies; actively follows the space and brings a point of view on where these technologies can create meaningful leverage in platform products and internal workflows • Experience in fintech, lending, or regulated-industry engineering environments (preferred) • Familiarity with observability tooling, data infrastructure, or API platform work (preferred) • Exposure to developer experience programs, internal developer portals, or platform engineering practices (preferred) • Background working with or alongside Security and Compliance in a financial services context (preferred)

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • 20 PTO days + 11 paid holidays • 401(k) retirement with company matching • Student Loan & Tuition Reimbursement • Commuter assistance • Parental leave (maternal + paternal) • Inclusion and Associate Engagement Programs