Solutions Architect

🕒 October 1

⛰️ Colorado, Connecticut, +11 more states – Remote

⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote ⚜️ Louisiana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kobie

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1990

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

Kobie is a global, market-leading, end-to-end loyalty solutions provider for the world’s most successful brands. With strategy-led technology, Kobie is consistently named an industry leader by Forrester, with a mission of growing value through loyalty. The company specializes in transforming complex customer data into actionable insights and employs composable technology, human-guided AI, and strategic services to enable loyalty outcomes across various sectors including retail, travel and hospitality, financial services, entertainment, QSR, and telecom. Its Kobie Alchemy® Loyalty Cloud platform delivers and measures loyalty experiences that set brands apart.

📋 Description

• Investigate client needs through a loyalty lens • Visualize and articulate client needs at the intersection of desired outcomes and Kobie capabilities • Communicate desired client outcomes across workstreams • Own and manage client business solution direction and align teams to project scope • Elicit and validate business requirements • Create and maintain BRDs, SCDs, and Epic/Feature briefs • Scope standard engagements independently and coordinate COGS validation • Act as connective tissue between business, product, and technical teams • Represent solution expertise in RFPs, RFIs, and upsell conversations • Channel client and market insight to shape platform roadmap decisions • Build demos, proposals, and pitch materials • Maintain design integrity from planning through launch and flag delivery risks • Guide scope, cost, and feasibility tradeoffs • Coordinate pre-sales to delivery handoff • Escalate decisions exceeding standard scope • Own solutioning end-to-end, earn trust across Sales, Delivery, and Product, and shape at least one roadmap decision in the first year

🎯 Requirements

• 3-5 years of experience in solutions architecture, business requirements analysis, or technical pre-sales within a technology environment • Documents business requirements into BRDs, SCDs, and Epic/Feature briefs that keep solutions traceable from discovery through delivery • Validates delivery cost estimates (COGS) across data/analytics, software, CS, and strategy workstreams to confirm feasibility • Applies Agile/Scrum, waterfall, and iterative delivery methodologies • Builds solution demos, proposals, and pitch materials for RFP, RFI, and upsell settings • Coordinates dependencies across marketing, data/analytics, and partner integration workstreams • Identifies scope drift and delivery risk and translates findings into corrective action plans • Working knowledge of loyalty marketing programs and mechanics preferred • Delivery experience in retail, financial services, or travel & hospitality preferred • Familiarity with MarTech platforms preferred

🏖️ Benefits

• Flexible Time Off to recharge when needed • Nine Company-Wide Holidays • A diverse suite of benefits prioritizing your growth, development, and personal well-being • Flexible work environment • Remote work • Periodic travel opportunities for team collaboration, customer engagements, training, and company events