Senior Technical Writer

November 25

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Kong Inc.

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API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

📋 Description

• Use the Product: One of our core rules is you can’t ship a doc unless you’ve successfully tested what’s written. • Focus on the End User: Write deployment and configuration guides, user guides, API and command references, tutorials, and best practices guides based on real world user needs • Collaborate: Shipping great docs is a team game. Work with writers, engineers, product managers, and UX designers to develop clear and concise technical content. Then work with technical support staff, field specialists, and the community to develop it even further. • Continually improve: Both the documentation, and yourself. Whether it’s internal processes, tooling or new skillsets, this is a team that values improvement in all things.

🎯 Requirements

• 4+ years experience writing clear, concise technical material for developers and/or enterprise admins. • Experience working asynchronously with teams distributed across the world. • Empathy, curiosity, and a willingness to try new things, especially those outside of your comfort zone.

🏖️ Benefits

• Health insurance • Flexible working arrangements • Professional development • Paid time off