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Business Analyst

🕒 August 26

🏛️ District of Columbia, Washington – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of Koniag Government Services

Koniag Government Services

1001 - 5000 employees

Founded 1975

🏛️ Government

🎖️ Defense

💼 Consulting

Government • Defense • Consulting

Koniag Government Services is an Alaska Native Corporation (ANC) that provides technical, professional, and operational expertise to the U. S. public sector. KGS supports Defense & Intelligence, Federal Civilian, and Health customers with enterprise solutions, professional services, and operations management, and emphasizes mission-focused outcomes, contracting speed (ANC direct awards), and strategic/technology partnerships. The company positions itself as a mission partner delivering people, technology, and program management to government customers.

📋 Description

• Gather, document, and validate business and operational requirements with stakeholders • Analyze business processes and workflows to identify gaps, risks, and improvement opportunities • Develop and maintain business requirements documents, functional requirements specifications, user stories, acceptance criteria, workflow documentation, and process diagrams • Support requirements traceability and scope management throughout the delivery lifecycle • Clarify business rules and functional requirements for development teams • Support operational and reporting artifacts • Prepare weekly and monthly delivery and operational status reports for program leadership and client stakeholders • Analyze backlog, service, and operational data using Microsoft Excel and Power BI • Develop and maintain reporting dashboards and metrics using Azure DevOps and Power BI • Identify automation and process optimization opportunities using low-code platforms • Facilitate backlog refinement, sprint planning, retrospectives, and status meetings • Maintain and monitor product backlogs aligned with business priorities and roadmap objectives • Coordinate roadmap execution and delivery tracking with client and contractor leadership • Track and document project risks, issues, dependencies, and action items • Support operational sustainment and maintenance activities in enterprise O&M environments • Promote agile delivery processes and backlog management standards • Recommend process improvements to enhance delivery effectiveness and team operations • Serve as liaison between business stakeholders, leadership, and technical delivery teams

🎯 Requirements

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field from an accredited college or university • Minimum of 5 years of experience supporting enterprise Operations and Maintenance (O&M) initiatives in a Business Analyst capacity • Minimum of 2 years of experience using Azure DevOps or a similar backlog and project tracking tool • Demonstrated experience developing and owning Power BI reporting outputs, including dashboard design, data modeling, and stakeholder-facing report delivery • Experience supporting agile delivery teams in a federal government IT environment • Exceptional communication skills in English, both written and oral • Strong analytical and critical thinking skills • Proficiency with Microsoft 365, including SharePoint Online, Microsoft Power Platform (Power Apps, Power Automate, Power BI), and the full Microsoft Office Suite • Advanced proficiency with Azure DevOps for backlog management, sprint tracking, and delivery reporting • Advanced proficiency with Microsoft Power BI for dashboard development, data visualization, and operational reporting • Demonstrated experience developing and maintaining user stories, acceptance criteria, and functional requirements in an agile delivery environment • Strong facilitation skills with experience leading agile ceremonies • Experience with requirements traceability and scope management in enterprise IT delivery programs • Proficiency with ServiceNow for IT service management and operational tracking activities • Strong organizational skills and ability to manage multiple concurrent priorities, deliverables, and stakeholder relationships • Experience tracking and documenting project risks, issues, dependencies, and action items • CBAP, PMI-PBA, or equivalent business analysis certification is desired • Agile or Scrum certification or equivalent demonstrated experience is desired • Preferred experience supporting federal government IT programs or contracts • Preferred experience with SharePoint Online development and sustainment environments • Familiarity with Microsoft Power Platform application development and automation capabilities • Experience with low-code or no-code automation platforms, enterprise O&M environments, ITIL-based service management, process diagrams, data governance, hybrid Agile-Waterfall delivery, federal IT security and compliance requirements, stakeholder engagement, change management, and Microsoft Power Automate

🏖️ Benefits

• Health, dental and vision insurance • 401K with company matching • Flexible spending accounts • Paid holidays • Three weeks paid time off • Competitive compensation • Equal employment opportunity and accommodation support

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