Field Applications Engineer, Broadband Access

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November 25

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Kontron Europe

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Telecommunications • Transport • Hardware

Kontron Europe is a leading provider of cutting-edge technology solutions focusing on industrial automation and mobile private networks. The company's offerings include KontronOS, COM-HPC®, and smart railway solutions, with a strong emphasis on edge server technology powered by Intel® Xeon® D Processors. Kontron Europe's innovations cater to various markets, enhancing safety and efficiency, particularly in extreme environments.

5001 - 10000 employees

📡 Telecommunications

🚗 Transport

🔧 Hardware

💰 Venture Round on 2009-07

📋 Description

• Provide pre-sales technical support to service providers, including product presentations, solution design, and technical proposals. • Lead proof-of-concept (PoC) trials, lab evaluations, and field demonstrations of broadband access equipment. • Assist customers with network design, integration, and interoperability testing with OSS/BSS, management platforms, and third-party systems. • Act as a technical liaison between customers and internal teams (R&D, product management, and support). • Deliver technical training and knowledge transfer to customers, partners, and internal teams. • Provide post-sales support during deployment, including troubleshooting, configuration, and performance optimization. • Capture customer feedback and contribute to product roadmap discussions.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Telecommunications, or related field (or equivalent experience) • 3+ years of experience as an FAE, sales engineer, systems engineer, or network engineer in broadband access, telecom, or networking industry • Strong understanding of PON (XGS-PON, GPON), Wi-Fi, VoIP, Ethernet switching, and IP networking • Familiarity with OLTs, ONTs, Wi-Fi CPEs, and broadband network design • Experience with network management protocols (SNMP, NETCONF/YANG, TR-069, TR-369) and OSS/BSS integration • Hands-on experience with lab testing, interoperability trials, and customer demos • Strong troubleshooting skills with packet captures, lab tools, and diagnostic platforms • Excellent communication, presentation, and relationship-building skills • Willingness to travel (50%) to customer sites, labs, and industry events

🏖️ Benefits

• Competitive compensation and benefits package • Opportunity to work with cutting-edge broadband technologies • High-visibility role with direct impact on sales success • Collaborative and innovative work environment • Career development and training opportunities