Online Adult Counsellor

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Kooth plc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

Healthcare Insurance • Wellness • SaaS

Kooth plc is a company dedicated to providing effective and personalized digital mental health care. It creates accessible products with tailored clinical models and community support for both young people and adults. Kooth's youth-centric mental health services focus on creating positive individual outcomes, while its Qwell platform extends mental health support to adults in the UK. The company embeds its services within communities by employing numerous engagement leads across the UK and US, ensuring broad access to free, safe, and confidential support. Kooth partners with various private and public sector institutions to deliver digital services that improve mental health outcomes.

📋 Description

• Offer digital on counselling and emotional wellbeing support to adults. • Providing text-based online counselling or psychotherapy, support and advice to adults within the iRespond clinical and operational model • Assessing and management of the risks and needs of each service user you interact with. • Appropriately signposting and completion of referrals as required • Management of your own caseload. • Providing short and mid-term therapeutic structured support and interventions to help with physical, emotional and mental health issues and distress. • Providing digital therapeutic structured support and interventions for those with complex mental health difficulties. • Work within the professional ethical frameworks laid out by the BACP or equivalent • Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to adult safeguarding and protection, and data protection legislation. • Maintain accurate case notes and records using Kooth approved systems and processes. • Liaise with other professionals/services either internally or externally around safeguarding issues and concerns. • Performing all duties in line with relevant compliance, legal requirements and internal policies with particular reference to young people and adult safeguarding and protection, and data protection legislation. • Maintain accurate information about shift duties and activity via the scheduling and rota system. • Attend and effectively contribute to clinical supervision and other clinical support • Commit to our mandatory in-house training and continuing professional development opportunities • Attend and effectively contribute to team meetings and other key organisational meetings. • Attend and effectively contribute to management supervision to review clinical work and overall performance against agreed work schedules (KPIs)

🎯 Requirements

• A relevant professional qualification in Counselling at level 4 (minimum) recognised by BACP, UKCP, NCS or equivalent. • Be registered with the BACP (MBACP reg.) or equivalent level registration with a recognised UK Counselling and Psychotherapy awarding body (NCS, UKCP, COSCA) • Accreditation-eligibility in counselling or psychotherapy at diploma level (level 4 minimum) or above. • A minimum of 450 supervised clinical practice hours and 3 years post-qualifying experience working as a qualified and clinically supervised Counsellor/Psychotherapist. • A minimum of 3 years post-qualifying experience in providing counselling and/or mental health support to adults 18+ in face-to-face or digital settings. • Experience in conducting risk and needs assessment, referral, and providing effective short-term and long-term counselling/psychotherapy. • Experience in risk management interventions. • Experience in adult safeguarding and child protection, and clear knowledge and understanding of safeguarding and child protection policies and legislation. • Experience in providing effective engagement and immediate support to help adult service users through challenging experiences and develop skills to make positive changes in their lives. • The ability to work remotely with a good broadband connection installed in your home/place of work, a comfortable and safe home working setup, alongside the competent and confident use of technology. • Exceptional time management skills and the ability to manage your own clinical caseload and all administrative tasks involved, in addition to having the ability to communicate effectively with teams via online communication platforms • You are available for a minimum of 30 hours per week comprising 4 or 6-hour shifts (or split shifts) per day - which are spread across afternoons, evenings, and weekends. • Sensitivity and understanding of the social, environmental, and economic factors that impact people’s mental health • Be resilient, empathetic, and mentally equipped to help people that may present in distress • A ‘can-do’ attitude and ambition to work hard as part of a team to build something really special in line with our mission statement • A clear understanding of issues pertaining to equality, diversity, and inclusion and how an awareness of these inform your practice • A willingness to learn and understand mental health issues and theories around psychological change • A belief that outcomes matter and have to be measured • Experience and ability to work collaboratively across multi-disciplinary teams

🏖️ Benefits

• Competitive Salary: Dependant on experience £27,972 (pro rata) • Generous Annual Leave • Professional Development • Financial Security • Health and Well-being • Life Assurance: • Flexible Working • Lifestyle Benefits • Clinical Supervision and in-house clinical support