Research Associate

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Kooth plc

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Healthcare Insurance • Wellness • SaaS

Kooth plc is a company dedicated to providing effective and personalized digital mental health care. It creates accessible products with tailored clinical models and community support for both young people and adults. Kooth's youth-centric mental health services focus on creating positive individual outcomes, while its Qwell platform extends mental health support to adults in the UK. The company embeds its services within communities by employing numerous engagement leads across the UK and US, ensuring broad access to free, safe, and confidential support. Kooth partners with various private and public sector institutions to deliver digital services that improve mental health outcomes.

201 - 500 employees

Founded 2015

⚕️ Healthcare Insurance

🧘 Wellness

☁️ SaaS

📋 Description

• Provide support to the Research and Evaluation Leads and/or co-lead ongoing research and evaluation projects • Contribute to the ideation and design of research and evaluation initiatives, utilizing specialist knowledge of digital health, counseling, clinical, research methods, statistics, or similar psychology-related knowledge. • Independently analyze qualitative and quantitative data, determining when new methodologies are appropriate to implement and when specialist expertise is needed, with guidance from the Research and Evaluation Leads • Support the Evaluation Lead with the service’s quarterly user feedback survey, including its build, launch, ongoing monitoring and dissemination • Co-lead the write-up of white paper reports, conference abstracts and peer-review publications • Support in collating results and presenting information in an easy-to-read format utilizing a variety of software tools • Ensure research and evaluation activities comply with ethical standards, data-governance policies, and contractual obligations • Consult with cross-functional teams—such as Product, Service Delivery, and Clinical—to support their research-relevant questions and decision-making, including survey design, data interpretation, and literature reviews • Translate findings into actionable recommendations for internal teams and service improvement • Provide critical thinking and problem solving to innovation and product development efforts, where appropriate • Help develop agendas, materials and coordination for steering meetings with internal teams and external collaborators • Represent the company in regional, national and international forums by presenting findings, attending events, and gaining knowledge and understanding of the wider system • Assist the Evaluation Lead with regulatory requirements, including preparing IRB protocols, coordinating amendments and liaising with IRB committees, as needed • Effectively manage internal and external stakeholders, such as academics, partners or consultants • Coordinate projects with other direct team members, championing team or company initiatives

🎯 Requirements

• MA/MS graduate in a relevant field, such as Psychology, Public Health, Social/Behavioral Sciences or a related discipline • PhD in a relevant subject is desirable • Familiarity with digital mental health and/or youth mental health is desirable • Proficiency in quantitative and/or qualitative advanced research methods • Experience using quantitative statistical analysis software (required). Coding experience in R and/or Python for data analysis is desirable. • Program administration skills, including managing projects, documentation, and workflows • Advanced IT proficiency, particularly in Microsoft Word, Excel, and PowerPoint (or Google Workspace equivalents), as well as Google Drive • Experience conducting interviews with stakeholders or key informants, and competence in qualitative data analysis • Strong interpersonal and communication skills, with the ability to collaborate effectively across teams • Proven ability to manage multiple projects and deadlines in a dynamic environment • Skilled in stakeholder management, building productive relationships with internal and external partners • Self-starter who takes initiative and works autonomously with minimal direction • Adaptable and solutions-focused, thriving in fast-paced and evolving environments

🏖️ Benefits

• Excellent Medical, Dental, and Vision Coverage • Long-Term Incentive Plan (LTIP) • 401(K) Retirement Plan with company match • Generous Paid Time Off • Remote-first flexibility and work-from-home support • Paid parental leave • Learning & development opportunities • 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve)