Community Lead

🕒 September 23

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

👫 Community Manager

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Participate directly in Discord, Telegram, X, TradingView, Reddit, and relevant group chats • Publish rapid, accurate communications during chain halts, listings, and major market movements • Build and operate ambassador and power-user programs for market makers, quant desks, and high-volume traders • Host AMAs, live trading sessions, feature launches, competitions, and post-mortems • Relay product issues and community feedback to Product, then communicate outcomes back to the community • Write threads about market microstructure, feature teardowns, and accessible release notes • Measure sentiment, share of voice, community-sourced signups, and retention of important accounts • Support Kraken Pro, a crypto trading platform offering spot trading, margin, futures, staking, OTC services, and an API

🎯 Requirements

• 3+ years running community or social for a product with a technical, skeptical audience; crypto, fintech, gaming, or dev tools experience counts • Active trader with knowledge of funding rates, maker/taker economics, slippage, and latency • Strong short-form and long-form writing ability • Ability to de-escalate community conflict and push back appropriately • Experience building a community or account from a standing start • Ability to operate independently without a detailed brief • Comfort with ambiguity in a rapidly shipping and reorganizing company • Applicants may redact age, date of birth, and education attendance or graduation dates from resumes • Applicants must complete required application questions and provide a resume • Work location must be selected from eligible country options; sponsorship requirements must be disclosed

🏖️ Benefits

• Ongoing application acceptance unless a specific deadline is stated • Equal opportunity employment • Job-related skills or work-style assessments applied consistently across candidates • Kraken product dogfooding and access to Kraken’s global, diverse culture

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