Portfolio Manager

🕒 October 6

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LabConnect

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2002

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $24.5M Series A - LabConnect on 2017-06

Healthcare • Pharmaceuticals • Biotechnology

LabConnect is a global central laboratory solutions partner that provides technology-driven, customized, orchestrated, and scalable laboratory and data services to support clinical trials and drug development worldwide. Its offerings include central and specialty bioanalytical testing, radiopharmaceutical support, decentralized/near-home collection, custom collection kits and high-volume kitting, companion diagnostics and assay validation, data management and harmonization, regulatory and scientific project management, and commercial/post-market support. LabConnect serves sponsors and CROs across multiple therapeutic areas (oncology, vaccines, cell and gene therapy/ATMPs and more), emphasizing program oversight and operational execution for clinical research.

📋 Description

• Ensure alignment, communication, and consistency across active and upcoming studies in assigned client portfolios • Develop and maintain portfolio-level tools, templates, dashboards, communication plans, and governance materials • Track and analyze service delivery KPIs, identify trends, and collaborate with leadership on improvement plans • Lead client governance meetings covering program plans, KPIs, risks, and improvement or growth opportunities • Monitor quality, timelines, risks, dependencies, and resources across portfolios • Oversee communication pathways among internal teams, clients, and external partners • Identify and resolve portfolio-wide risks, challenges, and recurring issues • Manage issue-escalation pathways among client stakeholders, study teams, and internal leaders • Partner with business development from bid defense through long-term account strategy • Establish relationships with client decision makers as a senior operational and strategic contact • Develop cross-functional service solutions for unique client requests • Represent the organization at client and investigator meetings, including periodic client visits • Provide strategic guidance, mentorship, and coaching to project teams • Translate novel client or study requirements into scalable operational solutions • Offer performance feedback to functional leads and operational team members • Perform other related duties as assigned

🎯 Requirements

• Bachelor’s degree (B.A./B.S.) from a four-year college or university required • Minimum of three years of experience in clinical research, central laboratory operations, portfolio/program management, or related field required • Experience in customer service and client relationship management is required • Experience interpreting KPIs and operational performance data preferred • Strong ability to interpret technical procedures, regulations, and clinical trial requirements • Ability to write reports and present information clearly to clients and internal leadership • Strong analytical skills, including the ability to calculate and interpret operational metrics • Ability to manage complex problems in dynamic, multi-study environments • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, MS Project) • Excellent organization, communication, interpersonal, and conflict resolution skills • Strong stress management skills and ability to perform under pressure • Ability to travel up to 25%

🏖️ Benefits

• Equal Opportunity Employer commitment and inclusive workplace • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job