
10,000+ employees
Founded 1987
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
đĽ 14 hours ago
đŹđ§ United Kingdom â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Translator / Interpreter
đť Ghost score 11%
đŁď¸đ¨đł Chinese Required
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10,000+ employees
Founded 1987
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
⢠Render accurate and complete meaning between source and target languages in consecutive interpretation ⢠Facilitate communication between English speakers and speakers of another language ⢠Interpret verbal messages for LanguageLine Solutions' clients and customers with limited English proficiency ⢠Remain impartial and unbiased while following correct protocol ⢠Recognize and respond sensitively to cultural differences ⢠Manage call flow without taking over the call ⢠Avoid interacting with the limited-English speaker without client permission ⢠Follow LanguageLine Solutions' interpreting guidelines and procedures ⢠Use industry-specific terminology and protocol, including medical, court, insurance, and government terminology ⢠Provide excellent customer service through appropriate tone, patience, and courtesy ⢠Maintain positive working relationships with the Contractor Liaison, Interpreter Resource Centre, and other departments
⢠Superior proficiency in English and Mandarin ⢠In-depth understanding of the cultural dynamics of both languages ⢠Accuracy in both languages and comprehension of subjects at varying levels of complexity ⢠Mastery of correct word order, grammar, pronunciation, and professional forms of expression ⢠Competency in terminology, procedures, and/or products in industries including Medical, Financial, Insurance, Courts & Tribunals, Police, and Government Agencies ⢠Consecutive interpretation with a high degree of accuracy ⢠Knowledge of interpretation methods and procedures ⢠Neutrality toward the client and limited English speaker ⢠Ability to speak clearly without accent interference ⢠Ability to concentrate and follow conversations for extended periods ⢠Ability to remember and accurately deliver blocks of information ⢠Confidentiality and adherence to ethical standards ⢠Professionalism, flexibility, emotional composure, objectivity, dependability, honesty, integrity, and trustworthiness ⢠Customer service skills, including sensitivity, politeness, and courtesy ⢠Preferred: one year of work experience in industries for which LanguageLine Solutions provides interpretation ⢠Experience in written translation and/or interpretation, localization, bilingual publishing, media organizations, schools, and/or similar bilingual settings ⢠Experience living and/or studying in a bilingual environment ⢠Educational credentials and qualifications listed as preferred: Bachelor's and/or Master's degree in Languages, Translation, Interpretation, Philology, Linguistics, or related fields; Ph.D. or Doctoral degree in related fields; NRPSI; DPSI; Metropolitan Police Test; CLI2; CLI3; Certificate of Higher Education in Translation, Interpretation, Languages, Philology, or Linguistics
⢠Work from home ⢠Part-time work arrangement
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