Senior Account Manager - Client Services

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September 12

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Later

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B2B • eCommerce • Social Impact

Later is an award-winning platform that specializes in influencer marketing and social media management. The company provides tools for brands and creators to connect, manage campaigns, and analyze performance across various social networks. Later focuses on streamlining communication and collaboration while delivering transparent analytics and data-driven insights to drive predictable marketing results for its clients.

51 - 200 employees

Founded 2014

🤝 B2B

🛍️ eCommerce

🌍 Social Impact

📋 Description

• Own a portfolio of customer relationships from onboarding through renewal, ensuring adoption, satisfaction, and retention. • Act as a trusted advisor by providing strategic recommendations that align influencer programs with customer business goals. • Lead strategic business reviews (SBRs) and campaign wrap reports, delivering insights that shape future strategy. • Oversee influencer campaign delivery from kickoff through reporting, ensuring content quality, on-time execution, and alignment to KPIs. • Partner with customers on post-sale strategy, sharing best practices and actionable insights to optimize performance. • Manage budgets, contracts, and deliverables with precision, providing transparent updates and proactive issue resolution. • Project manage campaigns by delegating executional tasks to Coordinators/Co-Ops, while serving as a mentor and coach. • Collaborate cross-functionally with Sales, Strategy, Research, and Product teams to deliver seamless client experiences. • Represent the customer and influencer voice internally, escalating insights and feedback to shape platform and service improvements. • Analyze campaign performance data to generate actionable insights for customers and internal teams. • Identify risks and opportunities early, providing proactive solutions to drive stronger results. • Contribute to evolving best practices as the influencer marketing industry and Later’s platform capabilities grow.

🎯 Requirements

• 5–7+ years of experience in influencer marketing, campaign management, or social media; agency or paid media background preferred. • Proven success acting as a strategic advisor, delivering recommendations that map to client business goals. • Strong project management skills, with the ability to balance multiple accounts and priorities. • Excellent communication, relationship management, and presentation skills. • Analytical mindset, able to interpret data and translate insights into action. • Experience mentoring or coaching junior team members. • High integrity, empathy, and a strong customer-first mindset. • Expertise with influencer or marketing platforms; ability to become an expert in the Later Influence™ platform.

🏖️ Benefits

• Salary Range: $105,000-115,000 OTE • Additionally, all permanent team members are eligible to participate in various benefits plans as part of their overall compensation package.