Senior Deal Desk Analyst

🕒 July 23

🇺🇸 United States – Remote

💵 $103k - $167k / year

⏰ Full Time

🟠 Senior

🧐 Analyst

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LaunchDarkly

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $200M Series D on 2021-08

Consulting • Healthcare • Logistics

LaunchDarkly is a software company offering a platform for feature management and experimentation. Its solutions allow developers to control software releases through feature flags, enabling safeguarded and progressive rollouts. The platform integrates with various developer tools and supports multiple programming languages to streamline deployment and improve the developer experience. LaunchDarkly's solutions cater to industries including financial services, healthcare, high tech, retail, and government, among others, providing a robust infrastructure that aids in delivering customized and targeted user experiences.

📋 Description

• Serve as a trusted advisor to the Growth, Enterprise, and Strategic Sales teams on deal construction and negotiation of complex transactions. • Own and manage a book of business, working closely with Sales leaders to support, guide, and track high-value deal negotiations. • Review proposed deals, provide feedback/coaching, ensure accuracy/compliance with published policies, and approve, reject, or escalate deals as needed using sound business judgment. • Review commercial redlines and draft terms as needed to help close deals. • Enforce established processes to ensure data integrity and consistency across closed opportunities. • Ensure contracts and supporting documents are fully executed and uploaded to the contract management system. • Become a subject matter expert in the CPQ tool; support its configuration and functionality. • Train new Account Executives on opportunity creation and bookings processes. • Coordinate information flow across Sales, Professional Services, Legal, Finance, and RevOps to facilitate seamless deal execution. • Ensure the deal review and approval processes follow company policies and compliance standards. • Contribute to the development and implementation of deal desk policies, processes, and procedures. • Foster strong cross-functional relationships to streamline and support the deal process. • Explore, pilot, and champion the use of Agentic AI tools to streamline deal review, contract analysis, approval routing, and cross-functional coordination. You don't need to have all the answers — but you need to be asking the right questions.

🎯 Requirements

• 5–10+ years of experience in the Software/SaaS industry, with exposure to Deal Desk, Finance, or Revenue Operations. • Ability to comprehend and draft contractual business terms and conditions. • Proven ability to manage high deal volume and tight deadlines, especially during quarter-end. • Familiarity with SaaS metrics, including Annual Recurring Revenue (ARR). • Analytical, self-motivated, and confident in making data-informed decisions. • Excellent verbal and written communication skills with a collaborative, solution-oriented mindset. • Strong attention to detail and accuracy. • Experience using CRMs (e.g., Salesforce) and quoting tools. • Proficiency with Microsoft Excel. • Demonstrated curiosity or hands-on experience with AI tools; whether that's using LLMs to accelerate contract review, exploring workflow automation, or simply staying ahead of how AI is reshaping enterprise operations.

🏖️ Benefits

• Restricted Stock Units (RSUs) • health, vision, and dental insurance • mental health benefits