Customer Marketing Coordinator

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🎡 Marketing

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Launchmetrics

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

💼 Consulting

📦 Logistics

Marketing • Consulting • Logistics

Launchmetrics is an innovative and dynamic international company specializing in brand performance for the Fashion, Lifestyle, and Beauty industries. Formed from a merger of Augure and Fashion GPS, Launchmetrics has established itself as a leader in influencer marketing software and technology solutions. The company supports brands with comprehensive services in influencer relationship management, media monitoring, and analytics to drive brand visibility and engagement. With a global presence, Launchmetrics continues to evolve its platform and capabilities, having acquired key players in the industry to strengthen its data and analytics offerings. Known for a vibrant and inclusive work culture, Launchmetrics prides itself on innovation, diversity, and customer focus, backed by strong financial growth and investment.

📋 Description

• Support planning and on-site execution of customer events, including logistics, guest experience and follow-up • Contribute ideas to improve customer event experiences • Own the customer growth KPI through outbound emails and marketing campaigns • Expand the database of client contacts across regions, brands and departments within existing accounts • Develop account-specific content, data stories, talking points and materials • Support research, customization and development of customer workshop decks • Translate Launchmetrics data, including Media Impact Value® / MIV®, into brand-specific narratives • Coordinate personalized customer outreach campaigns via email and other channels • Build and maintain relationships with Tier 2 client contacts across the customer base • Collect and track engagement, scoring and intent signals using multiple sources • Share actionable signals with Sales, Customer Success and the Marketing Director • Support regular tracking and reporting of customer marketing objectives • Collaborate with Sales, Customer Success, the Marketing Engagements Executive and the Marketing Director

🎯 Requirements

• 1–3 years of experience in customer marketing, marketing coordination, ABM, event support or a related area • Comfortable with relationship-building and hands-on execution • Curious about brands and people, with the ability to understand specific accounts and shape messages around them • Comfortable being the point of contact for external stakeholders, including more senior customers • Confidence with data: ability to pull, clean and interpret numbers and turn them into compelling customer stories • Strong written communication skills and attention to information presentation • Organized and dependable; able to manage multiple workshops, campaigns or events simultaneously • Familiarity with Salesforce, HubSpot, ZoomInfo, Sales Navigator or Lemlist is a plus, but not required • Familiarity with the Fashion, Lifestyle or Beauty industry is a plus • Proactive approach • Must be based in the UK • Must have a work permit to be considered

🏖️ Benefits

• Learning and development allowance • Benefits package tailored to each location • Flexible work arrangements • Support for establishing a home office • Growth and advancement possibilities • Relaxed yet dynamic work atmosphere • Diverse and inclusive workforce • Other perks