Lead Product Manager, AI Agents

🕒 3 days ago

🏄 California, Colorado, +3 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🍂 Massachusetts – Remote 🍑 Georgia – Remote

💵 $170k - $225k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LawnStarter

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

👥 B2C

🏪 Marketplace

🏠 Real Estate

💰 $10.5M Venture Round on 2019-11

B2C • Marketplace • Real Estate

LawnStarter is a service platform that provides affordable lawn care services at the click of a button. With fast online ordering, quality service, and a user-friendly app, LawnStarter allows customers to easily schedule and manage lawn maintenance services. These include lawn mowing, fertilization, bush trimming, and weeding. The company partners with local professionals to ensure reliable and insured services while supporting small businesses. LawnStarter offers its services across numerous locations in the United States, aiding customers in keeping their lawns beautiful and well-maintained.

📋 Description

• Own the consumer and Pro conversational AI and agent experiences • Set the AI roadmap and prioritize consumer and Pro AI development • Build customer AI chat that answers questions and completes tasks such as skipping or rescheduling services • Develop AI chat experiences in the Pros App • Embed agentic AI experiences into existing consumer and Pro workflows • Own customer-to-Pro messaging • Define the handoff from bots to human support agents • Enable outside AI agents such as ChatGPT or Claude to act on customers' behalf • Decide which AI actions require confirmation and how errors are handled • Build evaluations and guardrails for consumer and Pro AI experiences • Collaborate with product, engineering, applied science, design, data, customer service, and operations teams • Report to the Sr. Director of Product and lead through influence • Drive success measured by AI resolution, CSAT, action accuracy, Pro productivity, and customer and Pro retention

🎯 Requirements

• 6+ years of product management experience • At least 3 years launching AI products to customers (internal or external) • Experience shipping AI products to real end users in B2C, B2B, or B2B2C • At least one chatbot or conversational AI product running in production • Ability to write AI evaluations (evals) and assess quality for launch • Understanding of AI agents and tool use, including actions on real systems • Data-driven prioritization and roadmap management • Systems thinking and consideration of marketplace effects • Bachelor's degree in business, analytics, engineering, design, or a related field, or equivalent practical experience • Experience in product management on consumer-facing products • Individual contributor role with no direct reports

🏖️ Benefits

• Equity • Base salary: $170,000 to $225,000 • Medical, dental, and vision • Fully remote (US) • Flexible PTO

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