Senior Reconciliation Specialist

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LemFi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

💼 Consulting

🛡️ Insurance

📦 Logistics

💰 $53M Series B - LemFi on 2025-01

Consulting • Insurance • Logistics

LemFi is building the go-to financial app for the Global South, enabling customers to spend, save, send, and grow their wealth all in one place. The app addresses the barriers to fair and affordable financial services faced by many when moving countries, offering features like international transfers, multi-currency accounts, savings, and financial tools. With over 2 million customers globally, LemFi empowers people to support their families, build financial stability, and stay connected from anywhere in the world.

📋 Description

• Own end-to-end quality assurance across all transaction reconciliations - bank accounts, P2P, merchant and credit card - and step into the Reconciliations Manager's responsibilities when cover is needed. • Identify, investigate and resolve account discrepancies (double charges, incorrect amounts, booking failures, unsettled transactions) before they become customer or partner problems. • Lead the team's SLA performance on customer disputes and internal escalations, making sure nothing sits unresolved and every case is documented to audit standard. • Drive process improvements across reconciliation procedures, using AI-assisted tooling where it saves time, and implement best practices that reduce manual effort and error rates. • Manage internal and external audit cycles end to end - evidence, documentation, schedules - so the team is never caught unprepared. • Maintain and strengthen relationships with banking and payments partners, including periodic filings, reports and any partner obligations, coordinating with Finance, Engineering and Product teams to keep operations and new products aligned. • Present clear, insight-led reconciliation reports to the Finance leadership, turning raw transaction data into decisions - not just status updates.

🎯 Requirements

• 5 or more years in high-volume transaction reconciliation - merchant, P2P and other fintech products - with hands-on experience investigating and resolving complex discrepancies. • Proven track record in a supervisory or team leadership role within a reconciliations or finance operations environment, including coaching and developing junior staff. • Deep understanding of payment and settlement transaction chains in a global or multi-currency regulatory environment. • Advanced Excel skills and practical experience with modern reconciliation tools, whether automated platforms or well-structured manual processes. • Strong stakeholder management and communication skills - able to present findings clearly to senior leadership and work closely with Engineering and Product teams. • Demonstrated ability to manage multiple priorities under pressure, meet tight month-end deadlines and maintain precision throughout. • Comfortable working a rotating weekend schedule (approximately one Saturday or Sunday per month, three to four hours) and covering bank holidays on a rota basis.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities • Wellness programs