Service Manager

🕒 2 days ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $120k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Liebherr Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏨 Hospitality

📦 Logistics

🏥 Healthcare

Hospitality • Logistics • Healthcare

Liebherr Group is a global company known for its diverse range of products and services across various industries. With a strong presence in manufacturing, Liebherr designs and produces construction machinery, mining equipment, and aerospace components, showcasing its expertise in engineering and innovation. The company is committed to sustainability and technological advancement, aiming to provide efficient solutions that meet the needs of its clients worldwide.

📋 Description

• Answer incoming service calls and resolve emergency calls, technical questions, and operational problems • Supervise and assist technicians with job preparation and on-the-job questions • Manage shop diagnoses, adjustments, repairs, and overhauls of mobile equipment including crawler cranes and drilling rigs • Teach US technicians proper repair and maintenance procedures • Repair and replace damaged or worn parts • Operate, inspect, dismantle, reassemble, clean, lubricate, maintain, overhaul, and test heavy equipment • Diagnose defects and malfunctions using handheld computers, motor analyzers, chassis charts, pressure gauges, micrometers, and gauges • Read and interpret operating manuals, parts manuals, blueprints, and technical drawings • Inspect parts, dimensions, clearances, and equipment for compliance with factory specifications • Complete assigned paperwork and supervise service and warranty orders • Maintain quality standards and enforce safety procedures • Supervise, train, and lead service personnel and technical advisors, including hiring, evaluation, and discipline • Coordinate technician and technical advisor training • Provide after-hours support through the 24-hour service hotline and participate in the on-call rotation • Support field technicians and service administrators with travel arrangements and jobsite information • Assist the Head of Customer Service and spare parts department • Supervise service information, machine commissioning, and customer handover • Coordinate with LWN on unresolved issues and requests • Build and train the LR/HS service technician team • Supervise rental equipment and coordinate with the Rental Equipment Manager to maintain sellable condition • Direct, coordinate, and evaluate the Crawler Cranes team

🎯 Requirements

• Associates or Technical degree in a related field and at least 5 years of experience with heavy equipment; or combination of education and experience • Demonstrated previous supervisory experience is preferred • Travel domestically and internationally up to 25% of the time • Ability to obtain and maintain a valid driver license and passport • Ability to work extended hours, weekends, and on-call duty for the 24-hour service hotline • Legally authorized to work in the United States without current or future sponsorship

🏖️ Benefits

• Major medical insurance • Dental insurance • Vision insurance • 401K plan with company match • Paid vacation • Paid personal days • Secure work environment • Competitive salary • Remote work eligibility