Accounts Receivable Manager

🕒 May 12

🎸 Tennessee – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Accounts Receivable

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Logo of Lifepoint Health®

Lifepoint Health®

1001 - 5000 employees

Founded 1999

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Lifepoint Health® is a diversified healthcare delivery network that serves patients, clinicians, communities, and partners across the healthcare continuum. With a presence that extends from coast to coast, Lifepoint operates community hospitals, rehabilitation and behavioral health hospitals, and additional care sites. The company is dedicated to improving community health through high-quality care, patient safety, clinical excellence, and innovative partnerships aimed at enhancing healthcare quality and access.

📋 Description

• Ensure staff accurately perform billing, collections, and accounts receivable follow‑up for multiple facilities across all payer types. • Partner closely on accounts receivable strategy, performance, and revenue cycle initiatives. • Maintain financial integrity of daily operations through continuous monitoring of AR performance, productivity metrics, and workflow efficiency. • Provide professional, operational, and technical guidance to AR staff; address escalated issues related to payer responses, account balances, and patient or family inquiries. • Serve as administrator for payer portals and website access as needed to support staff efficiency and security. • Ensure accurate capture, posting, reconciliation, and maintenance of all financial transactions, adjustments, and balances in alignment with payer mix and acuity across facilities. • Communicate effectively with Utilization Review departments to ensure timely and accurate exchange of information impacting billing, authorizations, and denials. • Assign and manage staff work queues through billing software; monitor progress and ensure timely completion of assigned tasks. • Maintain ongoing communication with facility Business Office Managers to address facility‑specific AR issues and operational needs. • Develop, implement, monitor, and evaluate AR quality assurance processes to ensure compliance with applicable laws, regulations, payer requirements, and internal policies. • Recommend, develop, and update accounts receivable policies and procedures to support operational consistency and best practices. • Review and approve all adjustments and refunds to ensure accuracy, compliance, and appropriate documentation. • Attend, prepare for, and actively participate in weekly accounts receivable review calls. • Support month‑end A/R close activities, including reconciliation, reporting, and variance resolution. • Participate in the hiring, training, supervision, and performance evaluation of assigned accounts receivable staff. • Conduct routine audits of collection documentation and notes to assess effectiveness, identify training needs, and address performance or corrective actions as appropriate.

🎯 Requirements

• Associate’s degree in business administration, healthcare administration, or related field from an accredited school required. • 4 years of experience in medical billing and management required. • 1 year of experience in behavioral healthcare required.

🏖️ Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). • Professional Development: Ongoing learning and career advancement opportunities.

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