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Applied AI Enablement Lead

🕒 October 6

🇺🇸 United States – Remote

💵 $125k - $140k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Liminal

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🔐 Security

Artificial Intelligence • SaaS • Security

Liminal is a company that provides secure generative AI solutions for enterprises. Trusted by regulated organizations, Liminal enables the safe and efficient use of generative AI across various digital platforms while maintaining high standards of data security, oversight, administration, and observability. Their platform is built to enhance productivity across the whole organization by integrating AI in a secure and user-friendly manner. Liminal offers end-users and developers productivity-boosting workflow tools and provides security teams with comprehensive data security and governance features including administration, governance, and access controls. The company emphasizes robust security standards and compliance with regulations such as HIPAA and SOC 2. Liminal's solutions are designed to empower businesses and security teams to fully leverage generative AI benefits across all work environments.

📋 Description

• Drive account adoption and growth by executing enablement plans from initial rollout to broad usage. • Track user activation, feature adoption, and retention across assigned accounts. • Lead workshops, lunch-and-learns, and targeted 1:1 sessions for knowledge workers new to generative AI. • Partner with business teams to identify high-value use cases and guide users in building custom AI assistants. • Guide customer IT and security stakeholders through data source connections, SSO configuration, and custom assistant setup. • Provide technical guidance and hands-on setup support without acting as a Sales Engineer or technical architect. • Establish enablement playbooks, training collateral, and customer success best practices. • Design vetting, training, and certification criteria for third-party partners. • Hire and mentor future enablement team members. • Partner with Account Executives on expansion signals, usage growth, and renewal discussions. • Synthesize user feedback and field insights to influence Product and Go-To-Market roadmaps. • Work weekly with the Chief Business Officer, VP of Sales, and Account Executives to drive adoption, retention, and expansion.

🎯 Requirements

• 6+ years in customer success, solutions consulting, technical enablement, or customer-facing GTM roles within B2B SaaS. • Hands-on experience using AI tools, designing prompts, and building AI assistants in real-world workflows. • Proven experience guiding customer IT and security teams through basic technical setups, such as data source connections and SSO integrations. • Demonstrated ability to build, launch, or scale customer enablement, training, or partner certification programs. • Exceptional communication and facilitation skills, with a track record of building enthusiasm and explaining emerging technology to non-technical audiences. • Strong business acumen and experience owning outcomes tied to account adoption, retention, and revenue expansion in enterprise or mid-market segments. • Entrepreneurial mindset with comfort building processes from scratch in a fast-paced startup environment.

🏖️ Benefits

• Variable compensation: 30% of target total compensation • Equity participation

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