Customer Service Help Desk, French-speaking
Job not on LinkedIn
March 17
🗣️🇫🇷 French Required
📋 Description
• Provide Service Desk support to external customers and users • Receive, document and track all incoming customer/user calls for immediate remedy and closure • Utilize computer and database information to update incident status • Serve as the single point of contact (SPOC) for incidents, including owning the call through closure
🎯 Requirements
• Fluent in French and English • Legal documentation to work in Portugal (fiscal number, social insurance number and work permit if not an EU citizen) • Experience in Customer Service, IT Support, Technical Support or related fields
🏖️ Benefits
• Fully remote position, from wherever you want in Portugal • Working hours: Flexible schedule, availability to work MON to FRI in Portugal + USA business hours • Teleworking of 50€ gross fixed per month • Private health insurance • Full training provided and dozens of E-Learning courses available
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