Project Coordinator – Exam Planning Team

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November 20

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Lingoda GmbH

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Education • B2C

Lingoda GmbH is a leading online language school offering live, interactive classes 24/7 for a range of languages including German, English, Business English, French, Spanish, and Italian. With engaging small group sessions and one-on-one opportunities, Lingoda provides personalized feedback from native-level teachers to enhance the learning experience. The company's structured curriculum focuses on practical conversation skills, grammar, and vocabulary expansion, catering to different learning speeds and objectives with programs like Lingoda Sprint, Flex, and Teams. Lingoda's approach ensures flexibility and convenience, making it an ideal choice for language learners worldwide.

- employees

Founded 2013

📚 Education

👥 B2C

📋 Description

• Planning and coordinating the knowledge examinations of our participants across different federal states while ensuring compliance with regional regulations • Reliably communicating regulatory changes and providing solution-oriented support to external partners • Monitoring learners' progress, exam readiness and eligibility requirements, and maintaining up-to-date records • Promoting exam success through tailored support measures • Working closely with schools, authorities and institutions to secure exam capacity and ensure timely communication • Managing complex scheduling structures, including rebookings and special cases • Handling escalations such as last-minute cancellations or disruptions to the exam process • Communicating clearly and in a structured manner with partners, institutions and participants • Processing relevant documents in a timely manner and providing necessary information • Collaborating collegially with colleagues from different departments to achieve shared goals • Maintaining and developing an internal knowledge hub with current processes, FAQs and training materials • Ensuring adherence to Standard Operating Procedures (SOPs) for structured workflows • Working with internal teams to improve planning tools and implement operational automation • Monitoring relevant KPIs (e.g., on-time scheduling, error rates, rebooking trends) to identify further optimization opportunities

🎯 Requirements

• At least 2+ years of experience in exam coordination, scheduling or operational administration — ideally in a fast-paced environment such as a growing educational organization, healthcare or another regulated sector • Fluent German (C1/C2) and strong English skills (at least B2) for communication with internal and external stakeholders • Excellent time management and the ability to meet tight deadlines while maintaining oversight • Experience managing high scheduling volumes and efficiently resolving booking conflicts • Confident use of CRM, scheduling and ticketing systems (e.g., Dixa, Zendesk, Asana) • Ability to work in a constantly changing environment and adapt processes flexibly

🏖️ Benefits

• Approachable leadership and transparent communication — at Lingoda every voice matters! • Company events and colleagues who love networking + budgets for team-building activities • An inclusive environment with strong team spirit and a passion for languages • A structured and engaging onboarding process that sets you up for success • The option to work from home or from our office in the heart of Berlin • Learning and development opportunities • Free access to our language courses • Mental health programs • Employee benefits and pension plans • 30 days of vacation per year • Free snacks and drinks in the office • The modern hardware necessary for your work (not provided for freelancers) • Flexible working hours