Home Concierge Specialist

🕒 June 25

🇺🇸 United States – Remote

💵 $45k - $47k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Clever Real Estate

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🏠 Real Estate

🏪 Marketplace

👥 B2C

Real Estate • Marketplace • B2C

Clever Real Estate is a consumer-facing real estate platform that connects home sellers and buyers with top-rated local agents and negotiates reduced listing commissions and buyer rebates. The company provides a concierge matching service, nationwide agent network, data-driven recommendations, and tools like cash-back offers, MLS listing options, and educational resources to help users save on fees and streamline transactions. Clever operates across all 50 U. S. states and partners with major brokerages to deliver discounted full-service agent representation and related real estate services.

📋 Description

• Dial up to 80 calls daily with customers expecting communication from Clever • Educate home buyers and sellers on Clever’s process • Discover customer needs, provide guidance, answer questions about Clever’s services • Collect and verify key customer details for accurate data transfer • Collaborate with internal team members for smooth handoffs • Follow up with customers to confirm needs are met by agents • Deliver a 5-star, world-class experience for every customer

🎯 Requirements

• Real estate experience is a plus but not required • Experience in sales, customer service, or a call-center environment • Comfort in a remote support environment with high call volume • Strong verbal and written communication skills • Ability to work independently and manage time effectively • Ability to maintain a set work schedule • Growth mindset – eager to learn and improve • Ability to multi-task while having robust conversations with customers

🏖️ Benefits

• Medical, dental, vision, and life insurance • 18 days of PTO plus 10 paid holidays • Annual budget for learning and career growth • Paid sabbaticals to celebrate major milestones • Exclusive access to Clever homeownership perks • Support for your remote workspace • Retirement plan administered through Guideline • 6–12 weeks of paid parental leave • Free counseling sessions and optional weekly meditation