Release Customs Analyst

🕒 August 5

🇺🇸 United States – Remote

💵 $16 - $25 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Logo of Livingston International

Livingston International

1001 - 5000 employees

Founded 1945

💼 Consulting

📦 Logistics

🛍️ eCommerce

Consulting • Logistics • eCommerce

Livingston International is Canada’s largest customs broker and the third largest entry filer in the U. S. , operating locations in 13 countries. The company specializes in customs brokerage, global trade management, and trade consulting, providing services that facilitate international trade and compliance with regulations. Livingston is committed to fostering a supportive workplace culture that emphasizes continual learning, professional development, and community involvement.

📋 Description

• Process, rate where applicable, and release client shipments in a timely manner according to operating procedures and service standards • Create customs entries by reviewing shipment documentation, selecting client records, vendors, keywords, and HS codes • Enter shipment information for release, rating, and billing, ensuring mandatory fields are accurate and complete • Determine correct value for duty and tariff treatment from invoice details and terms of sale • Request missing documentation, information, or instructions from Release Import Analysts, clients, or client service teams • Verify release-condition, compliance, rating, and free-trade-certificate documentation • Follow SOPs, ESPs, business rules, and special client instructions; recommend updates to outdated procedures • Identify process improvements to increase efficiency and enhance client service • Research and respond professionally to Call Center information requests by phone or email where applicable • Prioritize work according to client and customs requirements and escalate release issues as needed • Update, approve, and release billing information; assist with billing and ASR data entry where required • Participate in day-to-day Release Operations and use available system automation tools • Perform other related duties assigned by management and adhere to established policies and procedures

🎯 Requirements

• No experience required • High School/GED or equivalent required • Associates Degree or post-secondary education preferred • Excellent oral and written communication and organizational skills • Client-service orientation and interpersonal skills with internal and external clients and coworkers • Ability to handle large volumes and meet tight deadlines • Strong attention to detail, organization, completeness, and accuracy • Good analytical and problem-solving ability • Ability to make decisions and recommendations within authorized limitations • Excellent time-management skills • Ability to present a professional image • Knowledge of Word and Excel • Working toward or successful completion of the Certified Customs Specialists (CCS) designation with CSCB or NCBFAA is required if not already obtained • Successful completion of the CCS examination is mandatory for further advancement

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Incentive opportunities • Professional development • Continuous learning opportunities • Flexible, growth-oriented environment • Long-term support • Recognition for achievements • Accommodations for applicants and employees with disabilities throughout the recruitment process

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