Locus
eCommerce • Retail • Logistics
Locus is an AI-powered logistics platform that provides comprehensive solutions for order management, delivery orchestration, and fulfillment automation designed to enhance customer experiences and optimize logistics operations for retailers and manufacturers. With a focus on omnichannel fulfillment, Locus enables businesses to improve efficiency, reduce costs, and achieve sustainable growth through advanced analytics and real-time visibility across delivery processes. Trusted by over 200 leading brands in more than 30 countries, Locus delivers tailored logistics solutions suitable for various sectors including retail, e-commerce, and FMCG/CPG.
201 - 500 employees
Founded 2015
🛍️ eCommerce
🛒 Retail
💰 $50M Series C on 2021-06
Solution Manager - Technical Account Manager
Job not on LinkedIn
June 27
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑🔧 Technical Account Manager
🦅 H1B Visa Sponsor
Locus
eCommerce • Retail • Logistics
Locus is an AI-powered logistics platform that provides comprehensive solutions for order management, delivery orchestration, and fulfillment automation designed to enhance customer experiences and optimize logistics operations for retailers and manufacturers. With a focus on omnichannel fulfillment, Locus enables businesses to improve efficiency, reduce costs, and achieve sustainable growth through advanced analytics and real-time visibility across delivery processes. Trusted by over 200 leading brands in more than 30 countries, Locus delivers tailored logistics solutions suitable for various sectors including retail, e-commerce, and FMCG/CPG.
201 - 500 employees
Founded 2015
🛍️ eCommerce
🛒 Retail
💰 $50M Series C on 2021-06
📋 Description
• Serve as the technical bridge between Locus and strategic customers • Own the end-to-end technical relationship post-sale • Collaborate on onboarding and tailor solutions • Act as the single point of contact for technical needs • Guide customers in adopting platform features • Proactively identify technical risks and troubleshoot issues • Influence product roadmaps and advocate for enhancements • Provide regular solution performance updates
🎯 Requirements
• 6–10 years in a technical customer-facing role • Prior experience in logistics or supply chain domains • Strong grasp of APIs, cloud platforms, system integrations • Ability to translate business requirements into scalable solutions • Proven success in managing complex customer relationships • Excellent written and verbal communication skills
🏖️ Benefits
• Competitive compensation • Benefits • Flexibility to work remotely or from a regional office
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