Technical Account Manager

October 14

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LogicGate

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Enterprise • Security • Compliance

LogicGate is a leading provider of governance, risk, and compliance (GRC) platforms. Their flagship product, Risk Cloud®, offers a comprehensive suite of tools designed to help organizations automate and streamline their GRC processes, manage cyber risk, ensure regulatory compliance, and optimize third-party risk management. LogicGate emphasizes scalability and adaptability, enabling businesses to build customized workflows to meet unique regulatory and business demands. With a focus on bringing real-time data insights and collaboration to GRC teams, LogicGate addresses a wide array of industry needs, providing flexible and powerful solutions for risk quantification and management through a centralized framework.

51 - 200 employees

🏢 Enterprise

🔐 Security

📋 Compliance

📋 Description

• Dedicated point of contact responsible for building and maintaining customer relationships • Act as a trusted advisor to your portfolio of customers • Own the tracking of customer health and proactively engage at-risk customers • Support implementation project management and serve as a technical expert • Ad-hoc knowledge sharing of Risk Cloud best practices • Ongoing account management including status meetings and strategic meetings • Conduct training and provide resources for Power Users and end users • Collaborate cross-functionally with LogicGate teams • Respond to and support power users and customers

🎯 Requirements

• 5+ Years Experience in GRC or Risk Advisory • Becoming an expert on the Risk Cloud platform • Interest in supporting sales and commercial business development efforts • Experience with cybersecurity and/or risk management frameworks such as NIST 800-53 and ISO27001 • Passion for SaaS applications • Great people skills • Ability to manage multiple accounts/priorities at a time • A drive to learn and be curious

🏖️ Benefits

• Competitive salary and variable compensation plans • Equity options • Flexible health and wellness benefits • Generous PTO • 11 Annual Company Holidays • Summer and Winter Fridays • Health Days • Career development and learning opportunities • Access to LinkedIn Learning • Regular People Leader training • Internal Mentorship Program