Teamlead Customer Success – Native or Fluent German

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🕒 May 12

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Lovelifepassport

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📚 Education

👥 B2C

🧘 Wellness

Education • B2C • Wellness

Lovelifepassport is a coaching and mentoring company that helps individuals create, launch and scale online businesses while supporting personal growth and location independence. They provide structured online courses, group and 1:1 mentoring (Inner Circle), retreats and live events, a community platform, and marketing/business training focused on turning passions into profitable digital businesses. The company emphasizes mindset work, practical marketing skills, and scalable systems to achieve financial and geographic freedom.

📋 Description

• You keep track of all projects within the team and can set smart goals, breaking them down into actionable steps to achieve them • You are responsible for your team and their development • You participate in the weekly priority meetings and actively help shape the company • You handle leave requests and ensure the department is always optimally staffed • As an Account/Strategy Manager, you confidently guide our clients through their entire journey by providing clear next steps in 1:1 strategy meetings, proactively supplying relevant resources, and closely coordinating with the team to ensure an optimal customer journey and continuous insights for the team.

🎯 Requirements

• Experience in Customer Success and client management • You can coach and lead yourself and others in a positive manner • Creativity and the ability to innovate to develop new approaches and solutions • Resilience and flexibility to remain composed in challenging situations • Self-responsibility, reliability, and a structured way of working • Proactivity and enthusiasm for the success of your clients and your team • C1-level German language skills required.

🏖️ Benefits

• Work from anywhere | We are a global remote team that values freedom and delivers results. • Individual growth plans | With us you get a career, not just a job — one that challenges you. • High performance through OKRs & KPIs | You are measured by clear goals, not by presence. • Unlimited vacation policy | Full freedom as long as you deliver results. • Exclusive team retreats | We regularly bring the remote team together in inspiring locations. • Top-level workshops & sparring | Direct access to founders with a €35M track record. • Radical team spirit | We celebrate successes, challenge each other, and grow together. • Ownership instead of hierarchy | Your ideas matter more than your title. • Expert access | Regular sessions with international experts on topics like business, travel & life abroad — growth goes beyond work.