Product Specialist

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September 5

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Lucidworks

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SaaS • Artificial Intelligence • B2B

Lucidworks is a leading provider of search and discovery software platforms, powering the search and discovery experience for some of the world's largest companies. They offer AI-driven solutions to enhance search relevance for eCommerce, workplace, and customer service applications. Lucidworks utilizes advanced technologies such as neural networks, lexical search, and semantic search to deliver personalized and dynamic experiences in industries like retail, financial services, healthcare, and government. Their platform enables businesses to create scalable and intelligent search functionalities that transform user interactions and drive better outcomes.

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $100M Series F on 2019-08

📋 Description

• Develop a deep understanding of the product portfolio, market trends, competitive landscape, and customer needs • Translate product strategy and roadmap into personas, positioning frameworks, and value propositions tailored to different buyer and user segments • Partner with product managers to inform roadmap decisions with customer and market insights • Collaborate with sales and customer-facing teams to ensure consistent and compelling communication of product value • Create product-related resources such as presentations, customer-facing briefs, solution guides, and sales playbooks • Standardize processes for how roadmap and strategy updates are captured, documented, and shared • Deliver training and briefings to internal teams, ensuring alignment on product capabilities, differentiators, and release milestones • Serve as a subject matter expert to support conversations with prospects, customers, and industry analysts • Support go-to-market planning for launches by aligning internal readiness materials with product release timelines • All other duties as assigned

🎯 Requirements

• Minimum of 4 years of experience in a B2B software role • Strong critical thinking skills with the ability to assess market opportunities and customer requirements • Excellent communication and storytelling abilities, with experience creating content for both business and technical audiences • Experience building buyer personas and messaging frameworks that resonate with target segments • Demonstrated ability to take complex concepts and distill them into simple, compelling narratives • Comfortable working across teams and influencing stakeholders in a matrixed environment • Bachelor’s degree in business, communications, or a related field (or equivalent experience) • Ability to handle confidential information • Organized and detail-oriented; comfortable managing dependencies and backlog grooming

🏖️ Benefits

• discretionary variable bonus • top-notch medical, dental and vision coverage • equity • a variety of voluntary benefits • flexible time off • various leave policies • region-specific benefits