Customer Support Specialist

Job not on LinkedIn

3 days ago

Apply Now
Logo of Lully

Lully

API • Enterprise • Productivity

Lully is a company that specializes in warehouse management solutions, offering an end-to-end orchestration platform designed to maximize warehouse efficiency with minimal complexity. The platform integrates seamlessly with existing Warehouse Management Systems (WMS) using a configurable API, allowing operations teams to enhance productivity without the need for extensive training or system changes. Lully's algorithms help identify pain points and implement optimized processes, driving both cost savings and increased volume in warehouse operations.

2 - 10 employees

Founded 2023

🔌 API

🏢 Enterprise

⚡ Productivity

💰 $2.1M Seed Round on 2015-05

📋 Description

• Work directly with customers to quickly triage issues, debug problems, and ensure they’re getting the most out of HappyRobot’s AI platform • Diagnose issues, design and test quick solutions, and collaborate closely with engineering and product teams • Apply prompt engineering skills to help customers fine-tune their AI workers, ensuring accuracy, reliability, and speed across real-world logistics workflows.

🎯 Requirements

• Excellent written and verbal communication skills in English • Strong ability to triage, prioritize, and resolve issues independently under tight deadlines • Curiosity and adaptability: you can learn customer workflows quickly and propose solutions • Self-starter mindset — comfortable working independently, with a bias toward action • Passion for delivering outstanding customer experiences.

🏖️ Benefits

• Competitive salary + equity • Healthcare • Dental • Vision

Apply Now

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