Account Manager

🕒 Yesterday

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 2 days.
• Jobs at this company usually fill in 77 days.
• No salary listed.

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LumApps

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

☁️ SaaS

👥 HR Tech

🤝 B2B

💰 Private Equity Round - LumApps on 2025-07

SaaS • HR Tech • B2B

LumApps is an Employee Experience Platform that provides a cloud-based intranet and communications solution to help organizations connect, engage, and empower employees through personalized content, internal communications, and collaboration tools. The company offers a SaaS product used by enterprises to manage onboarding, training, internal mobility, and personalized employee journeys, with a focus on improving engagement, belonging, and productivity across distributed workforces.

📋 Description

• Own the renewals process and collaborate with Customer Success, Account Executives, Sales Operations, and other internal resources • Develop and execute negotiation strategies for medium and large account renewals • Identify customer requirements and roadblocks to drive renewals to on-time closure • Retain escalated clients and provide viable renewal options, including negotiating pricing and contract duration • Identify and execute cross-sell and upsell opportunities • Create renewal order forms and proposals • Use Salesforce, Planhat, and Clari to maintain an accurate pipeline and forecast • Manage a portfolio of accounts focused on retention, renewal rates, upsell, and expansion opportunities

🎯 Requirements

• Experience in sales, account management, or account expansion • Native German and fluent English • Minimum 3+ years of relevant SaaS work experience • Strong business acumen and ability to analyze data to address customer situations • Excellent communication/presentation skills and ability to build relationships • Organizational and time-management skills • Self-starter, eager to learn, and adaptable • Ability to work independently and within a team environment • Knowledge of market research and negotiating principles • Bachelor's degree in Economics, Marketing, or similar is a bonus

🏖️ Benefits

• Remote Working Model • 30 days of annual leave + 2 Mental Health days (32 paid days) • 80 EUR per month for phone/internet costs • Equipment provided

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