Clinical Case Manager

🕒 April 29

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• Supporting our inbound helpline • Completing online chats • Assessing mental health needs • Referring onto clinically appropriate therapy or signposting • Offering immediate support • Delivering video based therapy sessions • Overarching case management services for our clients • Collaborating and supporting our other global clinical teams • Helping shape our business

🎯 Requirements

• Bachelors or Masters level counselling qualification appropriate to professional standards of the United Kingdom and / or the Republic of Ireland. • Current registration or accreditation with relevant professional body. • Essential Experience of working with a broad range of psychological health and workplace related issues. Should include mental health, trauma, stress, relationship issues, child related issues, anxiety, and substance related issues. • Minimum of 400 hours therapeutic delivery post qualification. • Experience of working in high pressure, time limited environments. • Experience of working with high-risk cases such as suicide, abuse, as well as substance use and abuse. • Minimum of 2 years working experience. • Desirable Currently employed or previous experience working for an EAP Provider in the UK and / or The Republic of Ireland • Experience of working in a time limited framework • Previous intake clinician working experience that includes telephonic, live chat, and email counselling

🏖️ Benefits

• 28 days holidays plus bank holidays per year • Private medical insurance • Discretionary bonus scheme • Group life assurance - up to 10x annual salary • Critical health insurance - 2x Annual salary lump sum paid out, in accordance to illness. • Access to 24/7 Employee Assistance Programme • Accredited Living Wage Employer • Monthly contribution towards external supervision. • Robust CPD program and senior clinical support. • Professional membership fees compensated. • Exposure and experience of working amongst a global clinical team.