Agent Engineer

🕒 September 12

🇬🇧 United Kingdom – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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M&I

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2006

🤝 B2B

🏨 Hospitality

✈️ Travel

B2B • Hospitality • Travel

M&I is a global events organiser focused on the MICE (Meetings, Incentives, Conferences, Exhibitions) industry. It runs a calendar of curated, destination-based events and exhibitions that bring together vetted buyers and suppliers for high-quality, business-focused meetings, using AI-powered matchmaking and onsite support to minimise no-shows and maximise networking. M&I operates a variety of formats (Flagship, LUXE, Healthcare, Transatlantic, Expo) across major international destinations and is part of Worldwide Events Group Ltd.

📋 Description

• Design, build and deploy AI agents for teams across the business • Create reusable agent skills, tools and workflows • Develop multi-agent orchestration patterns where appropriate • Translate functional requirements into robust, production-ready solutions • Build solutions using WWE's approved AI platforms and frameworks • Configure and maintain OpenClaw environments and develop Hermes-based workflows • Build and maintain Microsoft Copilot Studio agents • Integrate agents with Salesforce, SharePoint, Microsoft 365 and approved internal systems • Develop automations that remove manual effort from operational processes • Build secure integrations between internal platforms and approved AI services • Improve agent reliability, performance and accuracy • Design technical components that can scale across multiple departments • Test agents against real business scenarios and defined acceptance criteria • Monitor performance, diagnose failure points and implement improvements • Ensure solutions operate within WWE security, governance and data-access requirements • Document architecture, dependencies, functionality and support requirements • Build reusable components and maintain a catalogue of agent skills and integrations • Contribute to Agent Factory engineering standards and best practices • Support the development of orchestration agents and the wider AI harness • Occasionally work outside standard hours to support events or meet key deadlines • Report to the Head of AI Implementation

🎯 Requirements

• Practical experience building AI agents, automations or LLM-enabled applications • Strong prompt engineering and agent-instruction design skills • Experience integrating APIs and business systems • Familiarity with large language models, agent frameworks and tool use • Programming experience in Python, JavaScript or a comparable language • Understanding of structured and unstructured data sources • Strong analytical, debugging and problem-solving skills • Ability to prototype rapidly and convert successful prototypes into supportable solutions • Experience with OpenClaw and Hermes • Proficiency in Microsoft Copilot Studio and Microsoft 365 integrations • Practical experience integrating Salesforce platforms and APIs • Familiarity with Model Context Protocol (MCP) and agent tooling • Knowledge of retrieval-augmented generation, vector databases and orchestration patterns • Understanding of secure enterprise AI development, access control and auditability • Proficiency with Git, automated testing and deployment practices • Background in the events and/or travel industry

🏖️ Benefits

• Competitive salary • 28 days' holiday plus UK bank holidays pro-rata, with additional days awarded for length of service • A centrally located London office with a summer terrace within walking distance of the world-famous Borough Market • Regular employee social events supported by our Happiness & Culture team • Monthly contribution towards Bupa private health insurance (post-probation) • Employee Assistance Program offering confidential wellbeing support • Enhanced maternity and paternity leave to support growing families • 4 pm Friday finish!